Case Manager Jobs

About The Position

Requirements

• Bachelor’s degree in social work or a related field of study.
• Ability to engage and build rapport with populations with high support needs.
• Strong oral and written communication skills.
• Detail-oriented and resourceful with strong time management and organizational skills.
• Proficiency in Microsoft Office suite and other standard business technology.
• Excellent map reading skills and ability to navigate public transportation system.
• Excellent organizational and interpersonal skills.
• Strong grammar skills.
• TB Test required with the first 120 days of employment for Shelters and Homeless Outreach programs.

Nice To Haves

• One-year of case management or related work experience preferred.
• Bilingual/multilingual preferred but not required.

Responsibilities

• Independently manage a caseload.
• Conduct comprehensive intake assessments.
• Conduct regular field visits to engage and build rapport with chronically homeless individuals.
• Work with clients to develop goals and service plans.
• Provide referrals and direct assistance to support clients applying and/or attending appointments For mental health services, medical care, substance treatment, vital documents, benefits, Legal/immigration services, and permanent housing.
• Document all interactions with or on behalf of clients, monitor and document client progress toward service plan goals.
• Maintain familiarity with social services and resources available both on-site and in the community.
• Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required.
• Attend regular supervision sessions with direct supervisor.
• Drive agency vehicle to and from client locations and appointments.
• Perform additional duties as assigned.