Case Manager/Legal Assistant
About The Position
Batta Fulkerson Law Group is hiring motivated, detail-oriented, and personable candidates for multiple Personal Injury Case Manager / Legal Assistant openings in San Diego, California. The role supports various areas of personal injury law, including case management, new client intake, and medical lien negotiations and reductions. Case management is the primary focus, but responsibilities may vary according to the candidate’s experience, strengths, and the firm’s needs. The firm welcomes applicants with varying levels of experience and will assess candidates’ qualifications and interests during the interview process to determine the best team placement.
Requirements
- Strong communication, organizational, and multitasking skills.
- Ability to manage competing priorities and work efficiently in a fast-paced environment.
- Excellent attention to detail and follow-through.
- Comfort communicating with clients, medical providers, and insurance representatives.
- Proficiency with computers and ability to learn case management software.
- Positive attitude, strong work ethic, and willingness to support multiple departments as needed.
- Initiative, problem-solving ability, adaptability, dependability, and willingness to learn.
- Genuine interest in providing excellent client service.
Nice To Haves
- Previous experience in a personal injury law firm.
- Experience in case management, legal assisting, client intake, medical billing, or lien reductions.
- Bilingual English/Spanish.
Responsibilities
- Manage and assist with personal injury cases from initial intake through pre-litigation settlement.
- Serve as a primary point of contact for clients, providing regular updates and guidance throughout their cases.
- Coordinate medical treatment and communicate with healthcare providers.
- Request, obtain, and organize medical records, billing statements, and supporting documentation.
- Communicate with insurance adjusters, medical providers, and other parties involved in claims.
- Assist with preparing demand packages and maintaining accurate case files.
- Monitor case progress, deadlines, and outstanding tasks to ensure timely resolution.
- Communicate with prospective clients and gather information regarding potential personal injury claims.
- Coordinate client onboarding, including necessary documentation and case setup.
- Provide prospective clients with a welcoming, professional, and compassionate experience.
- Work with attorneys and case management staff to ensure smooth transitions for new clients.
- Assist with reviewing medical bills, liens, and outstanding balances.
- Communicate with medical providers, lienholders, and insurance companies about outstanding balances.
- Assist with negotiating medical bill reductions and resolving liens.
- Maintain organized records of negotiations, payments, and settlement-related documentation.
- Support the settlement process to help ensure timely case resolution and disbursement.
Benefits
- 401(k) with employer match
- Paid medical insurance
- Dental and vision insurance
- On-site gym
- 40 frontloaded sick hours
- Accrued vacation/PTO
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
