Community Case Manager

Bernalillo County•Albuquerque, NM

1d•$21 - $30

About The Position

The Community Case Manager provides case management and counseling services to assigned clients, assesses individual needs, determines appropriate levels of care, and coordinates referrals. The role supports clients in residential, community-based, and jail-based settings, working with external agencies to connect clients to treatment, healthcare, legal, and social services. The listed duties outline the general nature and scope of the work and may vary based on assignments and responsibilities.

Requirements

Bachelor’s degree in Criminal Justice, Psychology, Sociology, or a related field.
One year of work experience in criminal justice, social work, counseling, or a related field; equivalent combinations of related education and experience may be considered.
Successful completion of a post-offer employment medical examination and background investigation.
Adherence to County safety guidelines and completion of assigned FEMA training.
Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed.
Completion of required supervisor training, if applicable.
Caregiver criminal history screening is required for new hires at the Behavioral Health Services facility; a disqualifying conviction may be grounds not to hire or for termination.

Nice To Haves

Licensed Substance Abuse Associate (LSAA).

Responsibilities

Conduct initial client interviews and gather case histories to assess needs, addiction severity, and appropriate levels of care.
Coordinate with community agencies to schedule and support client participation in treatment and support programs.
Support the reliability and effectiveness of client treatment, services, and rehabilitation efforts.
Identify client needs and make referrals for substance use treatment, behavioral health services, domestic violence support, medical care, and legal assistance.
Establish and maintain relationships with community partners and professionals to facilitate client support and service delivery.
Collaborate with families, justice system personnel, and community resources to support client progress.
Transport clients to appointments and other service providers as needed.
Maintain accurate and timely case documentation, including case notes and reports.
Prepare case files for regular review and participate in quality assurance processes.
Deliver program-related services in residential, community, and correctional settings.