Case Manager, Community Corrections

Core Civic • Austin, TX

4d

About The Position

CoreCivic is seeking a Case Manager, Community Corrections to provide high-quality care in a residential setting. The role is responsible for programmatic goals, ensuring court-ordered conditions are met, and supporting the reestablishment of residents’ family and community ties as required. The Case Manager ensures contractual deadlines are met and residents’ performance is properly monitored and documented, while providing exceptional customer service and complying with company policies and procedures.

The position supervises a caseload of residents or inmates, assesses their needs and progress, verifies accountability in the community, reviews financial obligations and behavior, and maintains complete and current physical and electronic files.

Two pay options are offered: $22.87 per hour with medical benefits, or $26.47 per hour without medical benefits. Both options include PTO, paid holidays, 401(k), and other benefits. The listed wage calculations include a base wage of $21.54 per hour plus an additional amount for every 40 hours worked.

Requirements

• Bachelor’s degree from an accredited college or university in a social, human services, criminal justice, or behavioral science program; additional related work experience may substitute for education on a year-for-year basis.
• One year of experience in human services, corrections, or community-based services.
• Ability to complete pre-service and other required training programs.
• Ability to communicate clearly verbally and in writing and apply problem-solving techniques to complex issues.
• Valid driver’s license.
• Must be at least 18 years of age.

Nice To Haves

• Experience in Microsoft Office or similar software applications is preferred.

Responsibilities

• Supervise a caseload of residents or inmates to ensure program requirements are met.
• Evaluate programming progress and participate in resident or inmate progress meetings.
• Conduct assessments.
• Ensure residents or inmates are accountable in the community through phone calls, onsite checks, and verification of submitted documentation and requests.
• Review and oversee resident or inmate financial obligations.
• Review and evaluate resident or inmate behavior and determine whether disciplinary measures are needed.
• Ensure residents’ or inmates’ physical and electronic files are up to date and contain relevant information.
• Meet contractual deadlines and monitor and document residents’ performance properly.
• Provide exceptional customer service and comply with company policies and procedures.

Benefits

• Medical benefits are available with one pay option; the alternative pay option does not include medical benefits.
• Paid time off (PTO).
• Paid holidays.
• 401(k).
• Other benefits are mentioned but not specified.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level