Case Manager-(DHS) Safe Haven II

Comunilife Inc•New York, NY
•$40,000 - $45,000•Onsite

About The Position

Comunilife Inc. is seeking an experienced Case Manager for Safe Haven II, a transitional residential program in the Bronx. The Case Manager provides comprehensive case management to assigned clients and their family members, coordinates services, completes assessments and service plans, and ensures that services are delivered or arranged according to those plans. The role also includes conducting room visits and inspections, maintaining regular contact with clients, and supporting their capacity for independent living. The Case Manager works with clients, families, and providers both within and outside Comunilife. Responsibilities include assessing needs, coordinating medical and behavioral health services, supporting housing stability and transitions, arranging referrals and practical assistance, responding to crises, and maintaining required documentation. The position participates in supervision, training, case presentations, and team meetings.

Requirements

  • Bachelor’s degree required, with a minimum of two years of field work experience and direct mental illness work experience; an associate degree with commensurate case management experience will be considered.
  • Experience in individual, family, and group counseling, particularly with mentally ill populations.
  • Ability to provide comprehensive case management and coordinate client services.

Nice To Haves

  • Experience working with homeless individuals in congregate programs.
  • Spanish bilingual and bicultural ability.

Responsibilities

  • Ensure each client receives appropriate and effective case management services.
  • Conduct comprehensive assessments and develop service plans with mutually agreed-upon long- and short-term goals.
  • Conduct face-to-face home or office contacts as specified in service plans, with a minimum of one home visit and one contact per week.
  • Assist clients in accessing primary medical care and adhering to medication regimens; provide or arrange daily living, nutrition, recreation, employment assessment, training, placement, prevention, and other services that support independent living.
  • Conduct reassessments and review service plans as needed, including quarterly reviews, to ensure services meet clients’ current needs.
  • Ensure each client has psychosocial services.
  • Provide crisis intervention to clients and families as needed.
  • Monitor clients’ medical conditions so services remain appropriate to changing needs.
  • Arrange support and home health care services and make referrals to medical, home care, mental health, and substance abuse services.
  • Provide counseling and orientation about tenant rights and responsibilities to help clients maintain housing.
  • Assist clients moving from hospitals, nursing homes, or other locations into their apartments, and provide transportation when necessary.
  • Collaborate with the vocational counselor and entitlement specialist to advocate for and refer clients to educational, training, employment, or private-sector job-placement programs.
  • Help clients locate alternative housing when their health requires it.
  • Provide and coordinate supportive services as needed.
  • Collaborate with providers within and outside Comunilife who are involved with clients and families.
  • Maintain regular personal contact and build trusting relationships to monitor clients’ physical and emotional capacity for independent living.
  • Complete required documentation of client contacts and contacts made on clients’ behalf.
  • Participate in weekly supervision and submit a weekly schedule of field visits.
  • Participate in mandated training workshops, seminars, case presentations, and meetings with peers and supervisors.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Dependent care
  • Paid time off
  • 401(k)
  • Tuition assistance program
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