Case Manager - Safe Haven

Boys and Girls Village INC•Milford, CT
•Hybrid

About The Position

The Case Manager provides service linkages, coordinates, follow-ups, and advocacy. Case Managers utilize strength-based, family-driven, youth-guided, culturally responsive principles in developing the care management plan that builds therapeutic relationships with families. This role is within the Safe Haven PSB program, a specialized residential treatment facility for boys aged 13-17 exhibiting problem sexual behaviors requiring a staff-secure treatment facility.

Requirements

  • A college degree (BS, BA or BSW) in Human Services or related field.
  • Experience or comfort level working with families in their homes.
  • Valid driver’s license, good driving record, and use of a reliable automobile.
  • Demonstrates culturally competent work history and training.

Nice To Haves

  • Bi-lingual

Responsibilities

  • Assist clinicians in managing up to 12 families.
  • Maintain bi-weekly telephone calls with families served at Safe Haven during treatment and after youth’s discharge.
  • Meet with families in their home as needed to continue and reinforce treatment services.
  • Perform a Pre and a Post DCF- Family Need Assessment Form.
  • Utilize knowledge of existing community resources and educate families.
  • Prepare a packet and refer families to Natural Supports within their community.
  • Coordinate prosocial activities for the youth(s) one month prior to discharge and at discharge.
  • Assist with the coordination of Discharge Planning with the Safe Haven clinical team and other providers, such as DCF, CSSD, and Beacon.
  • Participate in (PSB) consultation calls on a weekly basis.
  • Help families to manage crises post discharge through the development and implementation of a proactive safety plan.
  • Coordinate with the LEA regarding the youths’ educational needs prior to and after discharge.
  • Attend school-related meetings (PPTs, 504, IEP) with families, as needed providing agency advocacy and support for the family at those meetings.
  • Work in collaboration with DCF, Beacon Health Provider, and the Safe Haven clinical team to ensure collaborative care management.
  • Regularly attend staff meetings, clinical rounds, and LIST meetings.
  • Provide documentation of treatment efforts that promote successful transition.
  • Perform additional duties as assigned to deliver seamless services throughout the agency.
  • Document all services in adherence with state statutes, regulatory, billing, COA standards and Boys & Girls Village Standards.
  • Job duties and or expectations may change contingent upon program needs and population being served.
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