Case Manager Jobs

About The Position

Requirements

• Bachelor’s degree or 3-4 years’ experience working in case management as an equivalency
• Bilingual (English Spanish) required
• Experience in a court or criminal justice setting preferred, particularly experience with drug/alcohol treatment, mental health services, co-occurring disorders, adolescent development, trauma-informed, and strength-based approaches
• Candidate must be willing and able to work collaboratively with various court personnel and on-site partner agencies in a high-pressure/fast-paced work environment
• Candidates must also be comfortable working with adolescents, adults, and families
• Highly organized, excellent time management skills, and strong writing ability required
• Ability to work with people from diverse backgrounds in a culturally competent and gender-affirming manner required
• Must be legally authorized to work in the United States at the time of application and throughout the duration of employment

Responsibilities

• Provide comprehensive, clinically informed case management services and services referrals to individuals to help address issues such as substance use, mental health, trauma, housing, and educational/vocational needs
• Provide individual and group counseling services to a caseload of short-term court mandated clients
• Assist with data entry and ensure the accuracy of the information in the electronic case management system, including entering case notes and assessment, case management, programming, and case outcome data
• Supervise and monitor participants admitted to ATI programming through regular in person or virtual meetings, phone calls, emails, and text messages
• Coordinate with service providers to facilitate, follow up, and assist participants with service referrals
• Provide connections to resources related to housing, health insurance, educational, and vocational needs
• Conduct intakes and needs-based screenings for newly mandated clients
• Co-facilitate and develop skills-based groups for participants based on presenting needs as determined by a thorough needs assessment
• Establish and maintain linkages with community partners who can provide age-appropriate interventions and services to court-involved individuals
• Assist with data management and grant reporting, compliance monitoring, and courtroom coverage when needed
• Participating in interdisciplinary treatment meetings
• Provide clinical services as described above to program participants voluntarily post-mandate
• Support Resource Coordinator with court coverage and intake of Alternative to Incarceration (ATI) referrals
• Assist with other programmatic and administrative tasks to support the Queens Community Justice ATI program as needed
• Attend all required staff meetings and training
• Attend community-based events after hours, as needed
• Additional relevant tasks, as needed

Benefits

• Comprehensive healthcare with a national network
• Free basic dental coverage
• Vision insurance
• Short-term and long-term disability
• Life insurance
• Flexible spending accounts including commuter FSA
• Talkspace and Ginger through healthcare plans
• 403(b) retirement plan with a two-to-one employer contribution up to 5%