Case Manager Supervisor

Wellspring Lutheran Services•Gaylord, MI

1d•$53,000

About The Position

Wellspring Lutheran Services is seeking a Foster Care Supervisor based in Gaylord, serving Otsego and Alpena counties. This full-time leadership role supports a team of foster care professionals working with children, foster families, biological families, and community partners. The supervisor provides leadership, guidance, clinical support, coaching, and mentorship so staff can develop their skills and navigate complex child welfare situations effectively. The supervisor helps ensure children receive high-quality services focused on safety, permanency, and well-being while maintaining compliance with agency, licensing, and contractual requirements. The role also promotes a collaborative, accountable, and supportive team culture and partners with community agencies, courts, schools, and service providers to connect families with resources. The work includes case review, staff coaching, supporting foster families and staff through difficult situations, and recognizing progress such as reunifications. The position is primarily during daytime hours, with flexibility for evening and weekend responsibilities as needed. It requires availability to support staff and respond to urgent situations involving assigned cases and program needs. Travel throughout the community and occasional overnight travel for training, meetings, and professional development may be required.

Requirements

Master’s degree in social work or a related human services field, preferred; or a bachelor’s degree in social work or a related human services field with at least 3 years of field experience.
At least 2 years of experience working with children and families.
Knowledge of child welfare practices, community resources, and foster care programs.
Strong leadership, supervision, communication, and organizational skills.
Commitment to strength-based, family-centered practice.
Availability to support staff and respond to urgent situations involving assigned cases and program needs.
Ability to travel throughout the community as needed and occasionally overnight for training, meetings, and professional development.

Nice To Haves

Master’s degree in social work or a related human services field.
Professional development and leadership growth opportunities are offered.

Responsibilities

Lead a team of foster care professionals serving children, foster families, biological families, and community partners.
Provide coaching, supervision, clinical support, and mentorship to help staff build skills, confidence, and sound decision-making.
Support staff in navigating complex cases and urgent situations, keeping children's best interests in focus.
Help ensure children receive high-quality services focused on safety, permanency, and well-being.
Maintain compliance with agency, licensing, and contractual requirements.
Promote a collaborative, accountable, and supportive team culture.
Partner with community agencies, courts, schools, and service providers to help families access resources and support.
Review cases and support foster families and staff through challenging situations and successes.
Travel in the community to support staff, families, foster homes, and partner agencies; occasionally travel overnight for training, meetings, and professional development.