Case Manager Supervisor

Southwest Network • Phoenix, AZ

8d

About The Position

Provides clinical and administrative supervision, training, and mentoring for case managers and rehabilitation specialists on an assigned team. Ensures direct reports meet or exceed clinical quality and productivity standards and that assessments and individual service plans are developed and implemented for each team member’s assigned members. The role requires working knowledge of psychiatric and co-occurring disorders, DSM-V-TR codes and descriptions, psychotropic medications, and crisis intervention, as well as strong leadership, interpersonal, written and verbal communication, judgment, time-management, organization, and relationship-building skills. Knowledge of community-based behavioral health services is preferred, along with specialized knowledge of co-occurring substance use disorder assessment and treatment, housing-needs assessments, and available resources.

Southwest Network provides integrated behavioral and physical health services for adults with serious mental illness and for children and adolescents with complex emotional and behavioral needs. The organization supports recovery, individual goals, self-sufficiency, and whole-person wellness. Employment offers opportunities for personal and career growth in a productive, informal work environment. An offer is contingent upon verification of education, employment, driving record, and auto insurance, and completion of a criminal background check and drug testing.

Requirements

• Master’s degree or bachelor’s degree in a field related to behavioral health, or an equivalent combination of education, training, and/or experience.
• At least two years of experience working with adults with serious mental illness.
• Maintain current CPR, First Aid, and Therapeutic Options certifications.
• Have and maintain a valid Arizona driver’s license.
• Be at least 21 years of age.
• Working knowledge of psychiatric and co-occurring disorders, DSM-V-TR codes and descriptions, psychotropic medications, and crisis intervention.
• Excellent leadership skills and effective interpersonal, written, and verbal communication skills.
• Ability to follow direction and demonstrate sound judgment and excellent time management.
• Maintain good recipient relationships, identify priorities, and stay organized.

Nice To Haves

• At least two years of supervisory experience.
• Knowledge of community-based behavioral health services.
• Specialized knowledge of co-occurring substance use disorder assessment and treatment, housing-needs assessments, and housing resources.
• Typing speed of 25–40 words per minute.

Responsibilities

• Provide clinical and administrative supervision, training, and mentoring to assigned case managers and rehabilitation specialists.
• Ensure direct reports meet or exceed clinical quality and productivity standards.
• Ensure assessments and individual service plans are developed and implemented for each member on the team.
• Maintain good relationships with recipients and identify priorities while staying organized.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid sick time
• Paid vacation time
• Paid holidays
• Tuition reimbursement
• Retirement plan with match
• Disability insurance
• Life insurance
• Flexible spending accounts
• Health savings accounts
• Employee assistance program
• Employee discounts
• Ongoing training and support

What This Job Offers

• Job Type: Full-time
• Career Level: Manager