CASE MANAGER 3

Arizona Department of Administration•Avondale, AZ

9d•$52,000 - $56,000•Onsite

About The Position

The Arizona Department of Economic Security’s Division of Developmental Disabilities (DDD) is seeking an experienced and motivated Case Manager 3. DDD provides individuals with developmental disabilities and their families with flexible, high-quality, member-driven services and supports that promote independent decision-making, rights, responsibilities, and community engagement. The position is based at 290 E. La Canada Blvd., Avondale, Arizona, and pays $52,000–$56,000. The posting closes October 30, 2026. The Case Manager conducts visits with members and families, develops and monitors Individual Support Plans (ISPs), identifies community resources, coordinates referrals and meetings, and collaborates with community agencies. The role also provides mentoring and training to team members. Driving to member homes, schools, and program sites is an essential function.

Requirements

Arizona-licensed Registered Nurse in good standing, or a bachelor’s degree in Social Work; or a bachelor’s degree in Psychology, Special Education, or Counseling plus at least one year of relevant case-management experience; or at least two years of relevant case-management experience. The posting specifies additional experience combinations for case managers serving members who are elderly, have physical or developmental disabilities, and have a Serious Mental Illness (SMI).
A bachelor’s degree in Human Service, Behavioral Science, or a related field plus at least one year of relevant case-management experience; or an associate degree in Human Service, Behavioral Science, or a related field plus at least one year of relevant case-management experience; or at least three years of experience working with or for individuals with intellectual or developmental disabilities.
Arizona Level 1 Clearance Card required.
Subject to a search of the Child Protective Services Central Registry.
Must successfully pass background and reference checks; employment is contingent on completion of the process and the agency’s ability to reasonably accommodate restrictions.
Must meet the stated driver’s license requirements because driving or using a vehicle for State business is an essential job function.
Must successfully complete E-Verify.
Knowledge of HIPAA; methods, procedures, and techniques for developing Individual Support Plans; federal and state statutes and agency policies and procedures related to care and assistance for individuals with developmental disabilities; and case-management principles and practices.
Skills in oral and written communication, initiating and maintaining member service plans, interviewing and interacting with members and families, counseling, and problem identification and resolution.
Ability to maintain confidentiality, work independently and within diverse teams, lead a team in the supervisor’s absence, and drive a vehicle.

Responsibilities

Drive to on-site visits at members’ and families’ homes, schools, and program sites to build relationships and discuss service needs and supports.
Develop, write, review, monitor, and evaluate Individual Support Plans (ISPs) within mandated timelines; document progress and concerns and make appropriate community-agency referrals.
Research available community resources to meet needs identified in ISPs and inform members about their options.
Facilitate meetings and program visits to support member and family choices and complete referrals for assessed or covered services.
Collaborate with community agencies to assist and support members and families in crisis.
Mentor and train new and existing team members in the unit.
Lead a team of Case Managers and support staff in the supervisor’s absence.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
Deferred compensation plan
Wellness plans
Tuition reimbursement
Stipend opportunities
Infant at Work Program
Rideshare and public transit subsidy
Career advancement and employee development opportunities