Case Manager 3

Arizona Department of Administration•Avondale, AZ

7d•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced Case Manager 3. DDD provides people with developmental disabilities and their families flexible, high-quality, member-driven services and supports that promote independent decision-making and community engagement. The position is based at 290 E. La Canada Blvd, Avondale, Arizona. The Case Manager develops and monitors Individual Support Plans, connects members and families with resources and covered services, and works with community agencies to provide support, including during crises. The role involves visiting members and families at homes, schools, and program sites, as well as mentoring and training team members. Driving is an essential function of the position.

Requirements

Meet an applicable education and experience pathway: Arizona-licensed Registered Nurse in good standing; a bachelor’s degree in Social Work; or a bachelor’s degree in Psychology, Special Education, or Counseling plus at least one year of qualifying case-management experience.
Other listed pathways include at least two years of qualifying case-management experience; a bachelor’s degree in Human Service, Behavioral Science, or a related field plus at least one year of qualifying case-management experience; an associate degree in Human Service, Behavioral Science, or a related field plus at least one year of qualifying case-management experience; or at least three years working with or for individuals with intellectual or developmental disabilities.
Qualifying case-management experience is described as serving elderly people, people with physical or developmental disabilities, and/or members determined to have a Serious Mental Illness (SMI). For case managers serving elderly people and/or people with physical or developmental disabilities who are determined to have an SMI, the posting specifies one year of case-management experience serving elderly people and/or people with physical or developmental disabilities, and two years serving members determined to have an SMI.
Obtain an Arizona Level 1 Clearance Card.
Pass a Child Protective Services Central Registry search, background checks, and reference checks.
Meet the applicable driver’s license requirements; driving or use of a vehicle is an essential job function.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Knowledge of HIPAA; methods and procedures for developing Individual Support Plans; federal and state statutes, agency policies, and procedures relating to care and assistance for individuals with developmental disabilities; and case-management principles and practices.
Skills in oral and written communication, developing and maintaining member service plans, interviewing and interacting with members and family members, counseling, and problem identification and resolution.
Ability to maintain confidentiality, work independently and within diverse teams, lead a team of Case Managers and support staff in the supervisor’s absence, and drive a vehicle.

Responsibilities

Drive to on-site visits at members’ and families’ homes, schools, and program sites to build relationships and discuss service needs and supports.
Develop, write, review, monitor, and evaluate Individual Support Plans in accordance with mandated timelines; document individual progress and concerns and make appropriate community-agency referrals.
Research community resources that may meet needs identified in Individual Support Plans and inform members about available options.
Facilitate meetings and program visits to support member and family choices, and complete referrals for assessed or covered services.
Collaborate with community agencies to assist and support members and families in crisis.
Mentor and train new and existing team members in the unit.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.