CASE MANAGER 3

Arizona Department of Administration•Avondale, AZ

2d•$52,000 - $56,000•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and motivated Case Manager 3. DDD provides individuals with developmental disabilities and their families flexible, high-quality, member-driven services and supports that encourage independent decision-making and community engagement. The position is located at 290 E. La Canada Blvd., Avondale, Arizona 85323. This role conducts member and family visits, develops and monitors Individual Support Plans, identifies community resources, facilitates meetings and referrals, and coordinates support during crises. It also mentors and trains team members. Candidates may not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement (or have a spouse or close family member with such an interest), or be employed or subcontracted by a DDD Qualified Vendor. The position requires an Arizona Level 1 Clearance Card, applicable education and/or case-management experience, and successful completion of background, reference, and Child Protective Services Central Registry checks. Driving is an essential job function. Newly hired State employees must also successfully complete E-Verify.

Requirements

Arizona licensed Registered Nurse in good standing; OR a bachelor’s degree in Social Work; OR a bachelor’s degree in Psychology, Special Education, or Counseling and at least one year of qualifying case-management experience.
Alternatively, at least two years of qualifying case-management experience serving elderly people, people with physical or developmental disabilities, and/or members determined to have Serious Mental Illness (SMI). For the specified combined population, the posting requires one year serving elderly people and/or people with physical or developmental disabilities, plus two years serving members determined to have SMI.
Alternatively, a bachelor’s degree in Human Service, Behavioral Science, or a related field and at least one year of qualifying case-management experience; or an associate degree in one of those fields and at least one year of qualifying case-management experience; or at least three years of experience working with or for individuals with intellectual or developmental disabilities.
Arizona Level 1 Clearance Card required.
Must pass background and reference checks and a search of the Child Protective Services Central Registry pursuant to A.R.S. § 8-804.
Must meet the stated driver’s license requirements because driving or use of a vehicle is an essential job function.
Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Knowledge of HIPAA; methods, procedures, and techniques used to develop ISPs; applicable federal and state statutes and agency policies and procedures; and case-management principles and practices.
Skill in oral and written communication; initiating, developing, and maintaining member service plans; interviewing, counseling, and interacting with members and family members; and problem identification and resolution.
Ability to maintain confidentiality, work independently and within diverse teams, lead Case Managers and support staff in the supervisor’s absence, and drive a vehicle.
Applicants must not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement or a spouse or close family member with such an interest, or be employed or subcontracted by a DDD Qualified Vendor.

Responsibilities

Drive to on-site visits at members’ and families’ homes, schools, and program sites to develop relationships and discuss service needs and supports.
Develop, write, review, monitor, and evaluate Individual Support Plans (ISPs) within mandated timelines; document individual progress and concerns; and make appropriate referrals to community agencies.
Research available community resources to address needs identified in ISPs and inform members about resource options.
Facilitate meetings and program visits to support member and family choices and complete referrals for assessed or covered services.
Collaborate with community agencies to assist and support members and families in crisis.
Mentor and train new and existing team members in the unit.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS)
Long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
Deferred compensation plan
Wellness plans
Tuition reimbursement
Stipend opportunities
Infant at Work Program
Rideshare and public transit subsidy
Career advancement and employee development opportunities