Case Manager 3

Arizona Department of Administration•Avondale, AZ

20h•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is hiring a Case Manager 3 to help individuals with developmental disabilities and their families access flexible, high-quality, member-driven services and supports. The role supports independent decision-making and community engagement while strengthening individuals, families, and communities. The position is based at 290 E. La Canada Blvd, Avondale, Arizona. It involves driving to members’ and families’ homes, schools, and program sites. Candidates must meet one of the education and experience pathways described in the posting, hold an Arizona Level 1 Clearance Card, and satisfy applicable registry, background, and reference checks. The role also has restrictions concerning licensing or certification by DDD’s Office of Licensing Certification and Regulation and interests in or employment with DDD Qualified Vendors.

Requirements

Candidate must be an Arizona-licensed Registered Nurse in good standing; or hold a bachelor’s degree in Social Work; or hold a bachelor’s degree in Psychology, Special Education, or Counseling and have at least one year of qualifying case management experience; or have at least two years of qualifying case management experience.
Qualifying case management experience is providing services to elderly people, people with physical or developmental disabilities, and/or members determined to have a Serious Mental Illness (SMI).
For case managers serving people who are elderly and/or have physical or developmental disabilities and are determined to have an SMI: one year of case management experience serving elderly people and/or people with physical or developmental disabilities, and two years of case management experience serving members determined to have an SMI.
A bachelor’s degree in Human Service, Behavioral Science, or a related field and at least one year of qualifying case management experience; or an associate degree in Human Service, Behavioral Science, or a related field and at least one year of qualifying case management experience; or at least three years of experience working with or for individuals with intellectual or developmental disabilities.
Arizona Level 1 Clearance Card is required.
Candidates are subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. § 8-804.
Successfully pass background and reference checks; employment is contingent upon completion of this process and the agency’s ability to reasonably accommodate any restrictions.
Meet the applicable driver’s license requirements for a position that requires driving or use of a vehicle for State business.
Newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in or have a spouse or close family member with a principal interest in a DDD Qualified Vendor Agreement, or be employed or subcontracted by a DDD Qualified Vendor.
Knowledge of HIPAA; methods, procedures, and techniques used to develop ISPs; relevant federal and state statutes and agency policies and procedures; and case management principles and practices.
Skills in oral and written communication; initiating, developing, and maintaining member service plans; interviewing, counseling, and interacting with members and family members; and identifying and resolving problems.
Ability to maintain confidentiality, work independently and within diverse teams, lead a team of Case Managers and support staff in the supervisor’s absence, and drive a vehicle.

Responsibilities

Drive to members’ and families’ homes, schools, and program sites to build relationships and discuss service needs and supports.
Develop, write, review, monitor, and evaluate Individual Support Plans (ISPs) within mandated timelines; document individual progress and concerns and make appropriate community-agency referrals.
Research community resources that may meet needs identified in ISPs and inform members about available options.
Facilitate meetings and program visits to support member and family choices, and make referrals for assessed or covered services.
Collaborate with community agencies to assist and support members and families in crisis.
Mentor and train new and existing team members in the unit.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.