Case Manager, Bushwick Homebase
About The Position
The Case Manager coordinates services and activities to give Homebase program participants the tools needed to sustain housing and prevent homelessness. The role works with clients, household members, supervisors, and supplementary staff to carry out service plans, address immediate housing crises and their underlying causes, and monitor participants’ progress. The Case Manager may conference cases with the Supervisor and Program Director, assess the need for financial subsidies, prepare in-house subsidy applications, and connect clients with community supports, public benefits, and entitlements. The role also arranges, coordinates, monitors, and delivers services while ensuring participants’ rights are protected. Other duties may be assigned by Supervisors or the Program Director.
Requirements
- Associate degree required.
- Three years of experience required.
- Bilingual Spanish/English required.
- Experience in customer or client services required.
- Ability to problem solve and work with a high level of autonomy required.
- Excellent communication skills and ability to advocate.
- Ability to work independently and collaborate with a team.
- Experience working in nonprofit organizations and commitment to social justice.
- Entrepreneurial spirit, ability to problem solve, and ability to build relationships.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Coordinate services and activities that help program participants sustain housing and prevent homelessness.
- Work with clients, household members, supervisors, and supplementary staff to execute service plans.
- Establish goals and actions addressing immediate housing crises and their underlying causes.
- Monitor and evaluate participants’ progress implementing their service plans.
- Conference client cases with the Supervisor and Program Director and determine the need for financial subsidies.
- Prepare documentation for in-house subsidy applications on behalf of clients.
- Refer clients to community supports, public benefits, and entitlements.
- Arrange, coordinate, monitor, and deliver services to Homebase program participants.
- Ensure program participants’ rights are protected.
- Perform other duties as assigned by Supervisors or the Program Director.
Benefits
- Medical, dental, and vision coverage.
- Flexible spending account after 60 days.
- Commuter benefits after 30 days.
- 403(b) eligibility after 30 days.
- 13 agency holidays off.
- 15 vacation days in year one.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
