Business Architect Jobs

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AI Business Architect (Hybrid)

Cisco•San Jose, CA
•Hybrid

About The Position

As an AI Business Architect in Cisco’s COEC, you will shape how AI transforms Commerce Operations by translating business needs into actionable AI solution designs. You will lead ideation, requirements definition, and readiness assessments for AI initiatives, evaluating data maturity, API readiness, and Model Context Protocol (MCP) compatibility. Working with business partners, cross-functional teams, and AI engineering leads, you will guide solutions from discovery through production launch and ongoing adoption. The role focuses on reducing complexity, accelerating delivery, and ensuring AI investments produce measurable business outcomes. It also involves mapping Quote-to-Cash (Q2C), commerce, and order-processing workflows; analyzing data from enterprise sources; and communicating roadmaps, risks, progress, and ROI to leadership. This is a hybrid position requiring at least two days per week at Cisco’s San Jose, California or RTP, North Carolina office, depending on location.

Requirements

  • Bachelor’s degree.
  • At least 6 years of experience in solution architecture, enterprise systems design, or AI-enabled business process consulting.
  • Applied experience building requirements and assessing data quality and readiness for AI models.
  • Experience in API management and practical understanding of Model Context Protocol (MCP).
  • Experience leading and managing cross-functional projects in a fast-paced environment.
  • Experience working with user interfaces, backend systems, and API integrations, using a programming language such as Python.

Nice To Haves

  • Strong business acumen and ability to connect AI capabilities to tangible business outcomes.
  • Experience with Cisco Commerce systems and processes.
  • In-depth knowledge of Quote-to-Cash (Q2C) lifecycles, workflows, and associated data structures.
  • Experience in enterprise data strategy and automation frameworks.
  • Excellent written and verbal communication skills, including the ability to translate complex technical concepts for executive partners.
  • Willingness to develop new AI skills, work in unfamiliar areas, and maintain a learn-and-grow attitude.

Responsibilities

  • Lead discovery sessions, manage communication across cross-functional teams, and align solutions from ideation through production launch and ongoing adoption.
  • Create detailed technical specifications for AI projects by translating business objectives into functional requirements.
  • Evaluate data maturity, API readiness, and Model Context Protocol (MCP) compatibility to determine whether existing systems are prepared for AI integration.
  • Assess AI solution viability against business goals through fitment analysis and avoid unnecessary complexity.
  • Map current-state and future-state Quote-to-Cash (Q2C), commerce, and order-processing workflows for software, hardware, and services; identify gaps and opportunities and design process flows.
  • Extract and analyze data from Oracle, Snowflake, and other reporting sources, and perform data modeling to inform recommendations and next steps.
  • Prepare and present status updates and strategic roadmaps to leadership, covering progress, risks, and ROI.
  • Partner with AI engineering teams throughout the development lifecycle to ensure technical implementation aligns with the architectural vision.
  • Apply an understanding of REST/API fundamentals and integration patterns across multiple applications.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Paid holidays
  • Floating holiday for non-exempt employees
  • Paid day off for employee’s birthday
  • Paid year-end holiday shutdown
  • Personal wellness days
  • Paid vacation or flexible vacation time off, depending on employee classification
  • Sick time off
  • Additional paid time away may be requested for critical or emergency family issues
  • Optional paid volunteer days
  • Annual bonuses for eligible non-sales employees
  • Performance-based incentive pay for employees on sales plans
  • Potential grants of Cisco restricted stock units

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Based on current job postings on Teal, the average Business Architect salary in the US is approximately $150,000 per year, with a typical range of $77,000 to $256,000.
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