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As an AI Business Architect in Cisco’s COEC, you will shape how AI transforms Commerce Operations by translating business needs into actionable AI solution designs. You will lead ideation, requirements definition, and readiness assessments for AI initiatives, evaluating data maturity, API readiness, and Model Context Protocol (MCP) compatibility. Working with business partners, cross-functional teams, and AI engineering leads, you will guide solutions from discovery through production launch and ongoing adoption. The role focuses on reducing complexity, accelerating delivery, and ensuring AI investments produce measurable business outcomes. It also involves mapping Quote-to-Cash (Q2C), commerce, and order-processing workflows; analyzing data from enterprise sources; and communicating roadmaps, risks, progress, and ROI to leadership. This is a hybrid position requiring at least two days per week at Cisco’s San Jose, California or RTP, North Carolina office, depending on location.
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Job Type
Full-time
Career Level
Senior

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