Bodily Injury Adjuster Jobs

About The Position

Requirements

• College degree or equivalent experience.
• Possess an adjuster license and maintain required continuing-education credits.
• Excellent knowledge of tort law, bad-faith procedures and case law, liability principles, and medical terminology.
• Previous experience settling bodily injury claims.
• Proficiency with Microsoft Office Suite.
• Proactive, independent, dependable, and able to take initiative and follow through consistently.
• Excellent written and verbal communication skills and ability to communicate promptly with diverse audiences.
• Strong time-management skills and ability to meet deadlines.
• Ability to multitask, prioritize, and maintain organization and documentation in a fast-paced work environment.
• Strong attention to detail and decision-making and problem-solving skills.
• Ability to work collaboratively and independently with minimal supervision.
• Ability to exercise discretion with sensitive and confidential information.

Responsibilities

• Perform all duties outlined in the Property Damage Adjuster Job Description.
• Review workflows and claim-system reminders daily and make significant progress on tasks within 72 hours.
• Review new claim assignments within 24 hours and complete a Plan of Action.
• Contact the insured or claimant within 24 hours of assignment.
• Assign appraisers or coordinate estimates of damage in accordance with client guidelines or approval.
• Assess whether estimates or appraisals are appropriate based on reported damages and other evidence.
• Gather evidence of damages and interview or obtain recorded statements from claimants, insureds, and witnesses.
• Request payment authorization in accordance with client guidelines and company policies and procedures.
• Follow client guidelines for claim denials and obtain internal investigation reports from the insured when permitted.
• Communicate professionally and promptly with clients, and determine the degree of attorney involvement.
• Handle claims in good faith from beginning to closure and set appropriate follow-up reminders in the claim system.
• Accurately document claim-related communications and activities in claim-system notes, and image relevant documents, including email.
• Meet continuing-education requirements for adjuster licensure and maintain a 95% claim closure ratio.
• Report qualifying claims to the excess carrier and provide status reports.
• Immediately notify the supervisor and client upon receipt of a Summons and Complaint; identify defense counsel and communicate and cooperate with counsel.
• Obtain status reports from defense counsel at 90-day intervals.
• Read and understand the excess carrier insurance policy and respond to excess-carrier Reservation of Rights letters when necessary.
• Run ISO ClaimSearch on injured claimants and determine the injury status of everyone involved in a crash investigation.
• Work with adjusters from other insurance companies to obtain information needed to process claims.
• Develop working knowledge of No Fault/PIP law.
• Enter information required for mandatory Medicare reporting and follow company guidelines when settling claims involving Medicare recipients.
• Check claimant compliance with F.S. 768.28 Sovereign Immunity.
• Recommend or assign a field adjuster as needed and review field adjuster reports for thoroughness and accuracy.
• Maintain regular and dependable attendance and be available to perform job responsibilities during established work hours.

Benefits

• Medical insurance plans
• Dental insurance plans
• Vision insurance plans
• 401(k) plan with employer matching
• Discretionary Time Off for exempt employees
• Paid Time Off for non-exempt employees
• Paid holidays
• Life insurance
• Short-term disability coverage
• Long-term disability coverage
• Paid sick leave, paid family leave, and paid parental leave where required by law