Bodily Injury Adjuster - Attorney Represented

Allstate • USA - CA (Remote), NV

1d • $21 - $50 • Remote

About The Position

National General, part of The Allstate Corporation, is hiring an attorney-represented bodily injury adjuster to manage represented claims in a non-standard auto insurance book of business. The role investigates and evaluates coverage, liability, injuries, and damages; makes informed decisions; and negotiates appropriate resolutions within the adjuster’s authority. The adjuster communicates with attorneys and other involved parties, manages a high-volume caseload, and balances customer needs with sound claims practices while maintaining strong file quality. Candidates must be able to work 8 a.m.–5 p.m. Pacific time. The position has no supervisory duties.

Employment is subject to licensing requirements: employees who hold an active insurance license must terminate existing appointments before onboarding and may not hold outside appointments while employed. Applicants for an adjuster role who hold a resident producer license must surrender it when instructed by the licensing team.

Requirements

• Strong verbal and written communication skills.
• Strong time-management skills, particularly for global case management and pending management.
• Effective problem-solving and analytical skills, including the ability to identify differences and issues from multiple sources.
• Proficiency in Microsoft Word and Outlook.
• Ability to work 8 a.m.–5 p.m. Pacific time.
• Meet the stated insurance licensing requirements, including terminating existing appointments or surrendering a resident producer license when applicable.
• Authorization to work in the United States; the company does not sponsor work visas.
• For work from home, maintain a dedicated, private workspace free from distractions, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload.

Responsibilities

• Investigate all aspects of bodily injury claims, including coverage, damages, subrogation, and litigation, exercising discretion and independence within the role’s authority.
• Apply an intermediate understanding of company insurance policies, the insurance industry, and organizational relationships within the company and department.
• Determine potential for subrogation or fraud and how to handle it.
• Identify customer needs and address them using appropriate customer service skills.
• Recognize vehicle body parts and understand other potential property damage.
• Partner with assigned representatives in fraud or subrogation areas to achieve the best outcome.
• Manage a high-volume represented-claims caseload and communicate with attorneys and other involved parties to move claims toward resolution.

Benefits

• Company-provided technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement for employees eligible to work from home.
• Incentive pay may apply, such as commission or bonus.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed