Bodily Injury Adjuster - Rental Vehicle Claims

Reserv

1d • Remote

About The Position

The Bodily Injury Adjuster evaluates and resolves bodily injury claims arising from rental vehicle accidents involving renters, additional drivers, passengers, and third parties. The role investigates liability, assesses injuries and damages, sets accurate reserves, and negotiates settlements that reflect the value of each claim.

The adjuster manages claims from first notice through resolution, conducts coverage and policy investigations, reviews medical and wage documentation, values claims, and handles settlement negotiations. The role also coordinates with internal and external partners, addresses Medicare reporting and liens, and ensures claims files meet regulatory, carrier, and program requirements. This is a 100% remote, home-based role.

Requirements

• 3–5 years of bodily injury claims experience, preferably in commercial auto or rental/rideshare.
• Solid understanding of liability principles, medical terminology, and injury valuation.
• Proven negotiation skills and ability to manage attorney-represented claimants.
• Knowledge of Medicare Section 111 reporting and lien handling.
• Active adjuster license: resident-state license where available, or otherwise a Designated Home State (DHS) license.
• Willingness to obtain any additional required licenses within 60 days, including state testing.

Nice To Haves

• Bachelor’s degree preferred.
• AIC, CPCU, or similar designation is a plus.

Responsibilities

• Manage a caseload of bodily injury claims from first notice through resolution, making early contact and documenting a plan for every file.
• Conduct detailed coverage analysis, risk shifting, and policy investigation.
• Investigate liability and coverage using rental agreements, police reports, statements, scene evidence, and telematics where available.
• Obtain and review medical records, bills, imaging, and wage documentation; evaluate causation, treatment reasonableness, and future care.
• Value claims based on injury severity, jurisdiction, venue, comparative fault, and verdict trends.
• Set and adjust indemnity and expense reserves promptly as facts develop.
• Negotiate settlements within authority and prepare clear, well-supported authority requests for higher amounts.
• Identify early settlement opportunities and flag files at risk of litigation, attorney involvement, or excess exposure.
• Coordinate with defense counsel, nurse case managers, investigators, and SIU as needed.
• Handle Medicare Secondary Payer reporting, lien resolution, and release documentation.
• Meet regulatory, carrier, and program requirements and keep file notes current.

Benefits

• Health-insurance package with nationwide coverage.
• Vision insurance.
• Dental insurance.
• 401(k) retirement plan with employer matching.
• Competitive PTO policy.
• Family leave after 8 months of continuous work.
• 100% remote, home-based role.
• Apple laptop, large second monitor, and other quality-of-life equipment the employee may want.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed