Bodily Injury Claims Examiner

GEICO • Tampa, FL

2d • $72,000 - $96,000 • Hybrid

About The Position

GEICO is seeking a highly motivated Bodily Injury Claims Examiner with prior casualty and bodily injury experience in private passenger automotive liability claims. The role is part of a team handling attorney-represented automobile liability claims and involves complex investigations, coverage determinations, liability assessments, and bodily injury claim resolutions through settlement and litigation. The examiner provides technical expertise and exemplary customer service while resolving claims and contributing to operational excellence. The ideal candidate is willing to learn, receptive to feedback, and adaptable to change.

This is a hybrid position based in Tampa, Florida, with in-office attendance required. After the six-month training and transition period, the regular schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. EST, with three days per week in the office. During orientation, the schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. EST, with up to four in-office days per week. Flexibility may be needed to support early or late shifts based on business needs. GEICO may adjust in-office requirements to meet business needs.

The salary range is $72,000 to $96,000, commensurate with experience and location/job market. A $2,500 sign-on bonus is offered; candidates should ask their recruiter for details.

Requirements

• At least three years of highly successful bodily injury claims handling experience.
• Prior private passenger automotive liability claims experience.
• An active Adjuster license at the time of hire.
• Outstanding customer service and professional oral and written communication skills.
• Understanding of and ability to comply with Department of Insurance guidelines and requirements established in the Insurance Code.
• Exceptional negotiating skills.
• Proficiency with computers and all Microsoft Office programs.
• Strong organizational skills.
• Ability to multitask and prioritize successfully in a fast-paced, high-volume environment.
• Demonstrated ability to exercise good judgment.

Nice To Haves

• Litigation handling experience.

Responsibilities

• Provide customer service to policyholders and prospective policyholders, guide them through the claims process, and deliver on the GEICO promise.
• Confirm coverage for each loss and review policy provisions before processing payments.
• Investigate all aspects of claims to determine liability percentage and legal responsibility.
• Identify and evaluate indicators of fraud and escalate them as appropriate.
• Use available claims tools to evaluate liability and the extent of damages.
• Evaluate damages based on investigative findings and establish an appropriate payment value.
• Negotiate settlements for evaluated damages with insureds, claimants, and/or attorneys, from letter of representation through settlement or verdict.
• Authorize negotiated payments for established damages within designated authority.
• Submit requests for authority when evaluations exceed personal assigned authority.
• Ensure compliance requirements are met accurately and on time, in accordance with guidelines.
• Adjust reserves adequately on new and existing claims.
• Participate as an active member of claims forums as required.
• Communicate findings to the claims management team as required, including high-exposure or unusual-loss findings.
• Perform other duties as assigned.

Benefits

• A $2,500 sign-on bonus; ask the recruiter for details.
• Competitive pay, benefits, and flexibility to support well-being and future needs.
• Personalized development programs, mentorship, and certification assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed