About The Position

The Litigation Adjuster manages rental vehicle claims after a lawsuit is filed, working with defense counsel to control costs, exposure, and outcomes. The adjuster owns strategy for each file from the first responsive pleading through mediation, trial, or settlement, while keeping carriers and clients informed throughout the process. The role handles bodily injury and property damage claims across multiple jurisdictions.

Requirements

  • 6–8 years of claims experience, including at least 3 years handling litigated commercial auto or liability files.
  • Strong knowledge of civil procedure, discovery, liability, and damages law.
  • Excellent negotiation, evaluation, and written reporting skills.
  • Ability to manage defense counsel, deadlines, and a complex caseload while maintaining attention to detail.
  • Bachelor’s degree required.
  • Active adjuster license: resident-state license where available, or otherwise a Designated Home State (DHS) license.
  • Willingness to obtain any additional required licenses within 60 days, including completing state testing.

Nice To Haves

  • Juris Doctor, AIC, CPCU, or similar credential.

Responsibilities

  • Manage a caseload of litigated bodily injury and property damage claims across multiple jurisdictions.
  • Assign, direct, and evaluate defense counsel in accordance with panel guidelines and client instructions.
  • Review pleadings, discovery, and deposition summaries, and establish a case plan and budget for each file.
  • Prepare pre-suit and post-suit evaluations covering liability, damages, venue, verdict ranges, and settlement value.
  • Set and update reserves as litigation develops, and request authority with a clear recommendation.
  • Attend or direct mediations and settlement conferences, and participate in trials when needed.
  • Review and challenge defense invoices and manage litigation expenses against budget.
  • Coordinate with the carrier on coverage questions, excess exposure notices, and reservations of rights.
  • Report case status to carriers and clients, including escalations and quarterly litigation reviews.
  • Identify trends in lawsuits, counsel performance, or claim handling and share them with leadership.

Benefits

  • Health insurance with nationwide coverage, vision, and dental.
  • 401(k) retirement plan with employer matching.
  • Competitive paid time off policy.
  • Family leave after 8 months of continuous work.
  • 100% remote, home-based work arrangement.
  • Apple laptop, large second monitor, and other requested quality-of-life equipment.
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