Barista Jobs in Spokane, LA

About The Position

Requirements

• High school diploma or GED.
• Customer-service-focused and solution-oriented approach.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high-energy, demanding environment.
• Math skills sufficient to calculate costs, make change, and follow cash-handling procedures.
• Effective communication skills and ability to work independently and with team members.
• Ability to work unsupervised for extended periods and demonstrate good judgment when dealing with customers and peers.
• Ability to work various shifts in a team-oriented, year-round operating environment.
• Excellent customer service skills and ability to communicate effectively in English.
• Self-motivation, leadership, organizational, and interpersonal skills.
• Ability to prioritize and handle multiple tasks, and adapt to changing priorities and unexpected situations.
• Proficiency in reading, writing, and mathematics in English.
• Ability to lift at least 25 pounds and perform essential duties involving standing, bending, reaching, climbing a ladder, and walking long distances.
• Ability to stand for long periods and work in environments with varying temperatures.

Nice To Haves

• Food and beverage experience is preferred but not required.
• ServSafe Certification or equivalent is preferred.

Responsibilities

• Provide courteous, friendly, efficient, first-class service to guests, business partners, and team members.
• Greet and acknowledge guests and take drink and food orders within 30 seconds of their arrival.
• Operate coffee-making equipment and dismantle and clean machinery as needed.
• Prepare and present beverages according to established recipes and presentation standards.
• Accurately total orders, process and collect payments through the point-of-sale system, handle cash, process card payments, and make change according to cash-handling and loss-prevention procedures.
• Maintain knowledge of the restaurant’s menu and products.
• Ensure guest satisfaction, respond to inquiries and requests promptly, and address concerns, involving a manager when necessary.
• Assist with training new team members by reinforcing successful performance and providing help as needed.
• Support other restaurant areas as requested, including seating customers, answering telephones, stocking, cleanup, and documentation.
• Maintain a clean, organized work area free of safety hazards, including by handling trash, sweeping, mopping, and washing dishes.
• Meet Secret Shopper standards and ask appropriate SMG-related questions to encourage positive comments.
• Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
• Follow grooming and uniform guidelines, including wearing slip-resistant shoes.
• Perform other duties as assigned.