Barista - Temporary

Barnes & Noble•Durham, NC

21d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps keep the Café attractive and running efficiently by stocking deliveries, maintaining the bake case and dining area, and serving customers professionally at the register. Baristas learn and perform the operational competencies of the role, including using registers and other technology, merchandising café and retail fixtures, preparing food and drinks, receiving and stocking deliveries, completing cleaning tasks, applying FIFO and product-dating practices, and supporting the bookfloor team when needed. The role also includes understanding loss-prevention procedures and de-escalation techniques. As experience develops, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and food safety and sanitation procedures. The position is physically active and may involve working in other stores to support the wider Cluster. Employees who master the role’s skills are expected to advance to Senior Barista. The position is temporary.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
A positive, energetic, reliable, and purposeful approach to assigned work.
Consideration and support for colleagues, including willingness to help the team.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Interest in and enjoyment of working as a barista.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive Café presentation, including the bake case and dining area.
Operate registers quickly, accurately, and professionally.
Unpack and stock deliveries and support receiving operations.
Prepare food and beverages accurately using product knowledge, recipe guides, and other available tools.
Complete daily and weekly café cleaning tasks and maintain safety, hygiene, and sanitation standards.
Apply FIFO practices and date products consistently and correctly.
Maintain café and retail fixture merchandising and visual presentation.
Support the bookfloor team and other stores in the Cluster when needed.
Learn café products, promotions, customization options, and retail offerings, and share relevant information with customers and colleagues.
Follow loss-prevention procedures, identify potential theft or problematic behavior, and seek support as appropriate.
Comply with company policies and procedures.