Barista

BUSCH'S CAREER PAGE•Livonia, MI

21d

About The Position

Busch’s is hiring a Barista to provide guests with prompt, friendly coffee service and quality beverages, whole-bean coffee, and food products. The role includes helping guests choose drinks, explaining the menu, taking and processing orders and payments, and maintaining clean, safe, and well-stocked coffee service areas. Baristas are expected to work collaboratively, follow company policies and procedures, take personal accountability for their work, and help create a positive guest experience. The posting describes Busch’s as a family-owned grocery retailer with multiple stores in Southeast Michigan that emphasizes service, product selection, store design, and care for both guests and associates.

Requirements

High school diploma.
Proficient communication and interpersonal skills, including written, verbal, and listening skills.
Proficient selling skills, including asking questions, listening, and making product recommendations.
Proficient merchandising skills, including creating fresh and appealing displays in service, self-service, and bakery areas and effective cross-merchandising throughout the store.
Cleaning abilities sufficient to meet sanitation and visual standards.

Responsibilities

Provide prompt, friendly service and determine guests’ coffee interests and needs.
Present and explain the coffee drink menu and answer guest questions.
Prepare beverages, whole-bean coffee, and food products consistently according to recipe and presentation standards.
Record drink orders accurately and promptly in the register system.
Accept guest payments, process credit card charges, and make change when applicable.
Wash and sterilize equipment and prepare drink garnishes.
Follow health, safety, and sanitation guidelines.
Keep the coffee station clean, including counters, sinks, utensils, shelves, and storage areas.
Report equipment problems and maintenance issues to the manager.
Stock and replenish inventory and supplies.
Demonstrate behaviors that build lasting guest relationships and take accountability for meeting expectations, goals, and quality standards.
Communicate clearly and promptly, and use constructive feedback to improve.
Work as part of a team by recognizing accomplishments, showing respect and appreciation, and helping others.
Anticipate problems, take preventative measures, and adapt to changes that improve operations or the guest experience.
Follow Busch’s policies and procedures.
Build familiarity with Busch’s products and services, and actively seek and share product information.