Barista - La Concha Resort

The Condado Collection

9d•Onsite

About The Position

The Barista at La Concha Resort welcomes guests and provides attentive, authentic hospitality while preparing coffee beverages according to specified recipes and techniques. The role maintains a clean, properly stocked service area and operational equipment, handles cashier and opening or closing duties, and ensures menu knowledge and service-quality standards. The Barista also follows safety and security procedures, works collaboratively with the team, and maintains a clean, professional appearance.

Requirements

Previous barista experience; 2 years.
Hospitality-oriented.
Able to handle difficult situations effectively.
Able to work quickly and efficiently, especially under pressure.
Able to lift up to 25 pounds.
Flexible to work various shifts, including weekends and holidays.
Fully bilingual in Spanish and English.

Nice To Haves

Barista certification preferred.

Responsibilities

Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
Maintain the cleanliness and condition of the service area and inspect the assigned station before opening for cleanliness and proper tabletop setup.
Prepare coffee beverages, including espresso, caffè latte, and cappuccino, using specified recipes and preparation techniques.
Maintain inventory by replenishing coffee beans, stocking brewing equipment, and ensuring a steady supply of pastries and cookies.
Keep equipment operational by following instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and arranging repairs when necessary.
Anticipate and communicate replenishment needs.
Complete designated cashier reports, resolve discrepancies, drop off receipts, and secure the bank.
Complete opening or closing duties according to standards.
Follow company safety and security policies; report accidents, injuries, and unsafe working conditions to a manager or supervisor; and complete safety training and certifications.
Meet quality expectations and standards; know menu items, garnishes, contents, and preparation methods; and answer guest questions about the menu directly and concisely.
Develop and maintain positive working relationships and support the team in reaching common goals.
Maintain a clean and professional uniform and personal appearance, and protect confidential proprietary information.
Perform other reasonable job duties as requested by supervisors.