Bar Attendant - La Concha Resort

The Condado Collection•San Juan,

12d

About The Position

The Bar Attendant provides high-level service in La Concha Resort’s bar area, helping guests enjoy their time at the resort through attentive, authentic hospitality. The role involves taking and serving beverage orders, preparing alcoholic and non-alcoholic drinks to established recipes and quality standards, processing payments, and maintaining bar inventory, cleanliness, and organization. The Bar Attendant also supports team operations, follows safety and alcohol-service regulations, and completes opening, closing, and other duties as directed.

Requirements

Hospitality-oriented.
Previous experience as a Bar Attendant or in a similar role in a high-end hospitality setting.
Able to handle difficult situations effectively.
Able to work quickly and efficiently, especially under pressure.
Able to lift up to 50 pounds.
Able to stand and walk for extended periods.
Flexible to work various shifts, including weekends and holidays.
Technical beverage knowledge and expertise.
Fully bilingual in English and Spanish.

Nice To Haves

Certification in Responsible Service of Alcohol or equivalent.

Responsibilities

Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
Provide a high level of service in the bar area.
Take and serve drink orders accurately and efficiently.
Attend promptly to guests’ needs to ensure satisfaction.
Prepare and serve alcoholic and non-alcoholic beverages, including cocktails, wine, beer, and spirits.
Follow standardized recipes and hotel guidelines for beverage preparation.
Present beverages attractively and meet hotel quality standards.
Maintain cleanliness and organization of the bar area, including countertops, equipment, and glassware.
Restock and replenish bar inventory and supplies as needed.
Process payments accurately and efficiently.
Maintain accurate cash register records and report discrepancies to the Manager.
Work with bar staff and hotel team members to ensure smooth operations.
Assist with training new staff as required.
Participate in team meetings and contribute ideas to improve service and efficiency.
Follow applicable health, safety, and alcohol-service regulations.
Secure liquor, beer, wine, coolers, cabinets, and storage areas at the end of each closing shift, and complete closing duties.
Prepare a daily purchasing list to maintain healthy inventory levels as directed by the manager.
Follow company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor; and complete safety training and certifications.
Develop and maintain positive working relationships and support the team in reaching common goals.
Maintain a clean and professional uniform and personal appearance.
Maintain confidentiality of proprietary information and adhere to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.