Barista - La Concha Resort

The Condado Collection•San Juan,

10d•Onsite

About The Position

The Barista at La Concha Resort provides welcoming, attentive hospitality while preparing coffee beverages according to specified recipes and techniques. The role maintains a clean, well-stocked service area and operational equipment, handles cashier and opening or closing duties, and ensures adherence to quality, safety, and service standards. The Barista should know menu items and be prepared to answer guests’ questions clearly, work effectively with the team, and maintain a clean, professional appearance.

Requirements

Previous barista experience; 2 years.
Hospitality-oriented.
Able to handle difficult situations effectively.
Able to work quickly and efficiently, especially under pressure.
Able to lift up to 25 pounds.
Flexible to work various shifts, including weekends and holidays.
Fully bilingual in Spanish and English.

Nice To Haves

Barista certification preferred.

Responsibilities

Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
Maintain the cleanliness and condition of the service area.
Prepare coffee beverages such as espresso, caffè latte, and cappuccino according to specified recipes and preparation techniques.
Replenish coffee beans, stock brewing equipment, and maintain a steady supply of pastries and cookies.
Keep equipment operational by following instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and arranging repairs when necessary.
Anticipate and communicate replenishment needs.
Complete cashier reports, resolve discrepancies, submit receipts, and secure the bank.
Complete opening or closing duties according to standards.
Follow company safety and security policies; report accidents, injuries, and unsafe working conditions to a manager or supervisor.
Complete safety training and certifications.
Ensure adherence to quality expectations and standards.
Inspect the assigned station before opening to confirm cleanliness and proper tabletop setup.
Know menu items, garnishes, contents, and preparation methods, and answer guest questions about the menu directly and concisely.
Develop and maintain positive working relationships and support the team in reaching common goals.
Maintain a clean and professional uniform and personal appearance, and protect confidential company information.
Perform other reasonable job duties as requested by supervisors.