Lead Barista

Toteme • New York, NY

21d • Onsite

About The Position

TOTEME is seeking a full-time Lead Barista for its new TOTEME Kafé next to the Madison Avenue Flagship store in New York City. The role leads daily café operations, ensuring excellent service, efficient workflows, and high standards of quality and hygiene. The Lead Barista reports to the Store Manager and works directly with the Kafé Team and Madison Avenue Store Team. The position is based at TOTEME Kafé on Madison Avenue and is scheduled to start in November 2026. The hourly salary is USD 19–22 before tax, set according to the applicant’s profile, skills, and previous experience.

Requirements

• At least three years of experience in a café, specialty coffee, or hospitality environment, including previous supervisory experience.
• Food Protection Certificate holder, or willingness to obtain the certification ahead of start.
• Skilled in using point-of-sale, cash management, and inventory systems.
• Strong knowledge of coffee preparation, café workflows, and food safety practices.
• Fluent in spoken and written English.
• Available to work mornings, evenings, weekends, and holidays as required.

Responsibilities

• Lead daily Kafé operations, including opening and closing procedures, task allocation, and service flow.
• Deliver a welcoming and attentive customer experience that reflects TOTEME’s identity and service standards.
• Guide, motivate, and support the Kafé team throughout each shift.
• Prepare and serve coffee, beverages, cakes, and other products.
• Maintain high standards of food safety, hygiene, cleanliness, and presentation.
• Monitor inventory, coordinate replenishment, receive deliveries, and minimize product waste.
• Oversee point-of-sale transactions, cash handling, daily reconciliation, and operational reporting.
• Partner with the Madison Avenue Store Team to create a seamless overall customer experience.
• Participate in and contribute to TOTEME’s social and environmental sustainability strategy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed