Lead Barista

Opensity Solutions•Los Angeles, CA
•Onsite

About The Position

Opensity Solutions is hiring a Lead Barista to work in a small café within a Century City law firm in Los Angeles, California. The Lead Barista combines standard barista duties with shift leadership, mentoring, and support for daily café operations. Supporting one other barista, this role serves as the primary point of contact on the floor and helps the firm and other hospitality services by overseeing coffee quality, guiding customer service standards, training new staff, and keeping workflows smooth during busy periods. The position involves preparing espresso drinks, drip coffee, teas, specialty beverages, and pastries; coordinating floor operations; assisting with supplies and inventory; supporting events and meetings; and maintaining café cleanliness and safety. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is $27.00 to $30.00 per hour, with possible eligibility for an annual bonus. Eligible employees have access to a comprehensive benefits package.

Requirements

  • Proven experience as a barista; ideally, experience in a specialty coffee shop and in a lead or supervisor role.
  • In-depth knowledge of coffee and tea origins, brewing methods such as pour-over and drip, espresso extraction, equipment maintenance, and pastries.
  • Food handler or manager food safety certification is required; it may be obtained during the first two weeks of employment.
  • Strong communication skills and patience when teaching.
  • Ability to multitask under pressure.
  • Reliable leadership skills and a strong passion for customer service.
  • Ability to lift or move 40 pounds or more.
  • Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 pounds.
  • Ability to walk, bend, kneel, stand, or sit for extended periods.

Nice To Haves

  • Experience in a specialty coffee shop environment.
  • Experience as a Lead or Supervisor.

Responsibilities

  • Prepare and serve espresso drinks, drip coffee, teas, specialty beverages, and pastries according to strict standards, including proper machine calibration and latte art.
  • Guide, mentor, and train junior baristas in coffee preparation, customer service, cash handling, and store procedures.
  • Coordinate daily workflow and manage order pacing during peak hours.
  • Help with opening or closing duties and supply ordering.
  • Engage patrons, recommend menu items, and resolve customer service issues with a friendly, welcoming approach.
  • Assist the manager with supply ordering, inventory tracking, stocking supplies, pastry ordering, and event and meeting support.
  • Maintain health, safety, and cleanliness standards throughout the café, seating areas, and equipment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • May be eligible for an annual bonus
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