Lead Barista

Compass Group•Columbus, OH

13d•Onsite

About The Position

The Lead Barista works inside the Starbucks at The Greater Columbus Convention Center and serves as a line leader, overseeing the daily responsibilities of the cafe team. Duties include opening or closing responsibilities depending on the shift, preparing and serving coffee, espresso drinks, and related food and beverage items, and providing friendly, efficient customer service. The role follows HACCP guidelines and food-service standards for quality, presentation, portion control, and sanitation.

Responsibilities

Oversee the daily responsibilities of the cafe team and serve as a line leader.
Perform opening or closing duties depending on the shift.
Prepare espresso orders for customers and catering using standard measures and recipes.
Enter orders accurately into the POS device and accept cash and charge payments.
Replenish condiments, beverages, and general supplies while maintaining a clean service area.
Ensure proper presentation, portion control, serving temperatures, and compliance with HACCP standards.
Maintain the sanitation and orderliness of equipment, supplies, and utensils.
Prepare food using approved recipes and prescribed production standards.
Keep display equipment clean during meal service and clean equipment and the workstation before leaving the area for other assignments.
Greet customers courteously, interact to ensure satisfaction, and relay relevant customer concerns to supervisors.
Serve customers quickly and efficiently and prevent delays in serving lines.
Understand daily menu items and explain them accurately to customers.
Use selling techniques and good communication to assist customers with buying decisions.
Merchandise display foods attractively and serve food neatly according to standards.
Perform other duties as assigned.