Lead, Barista
About The Position
This role directs and supervises Coffee Shop associates to provide a high standard of customer service and achieve established department sales and profit goals. It also ensures associates’ work shifts support the store’s financial interests and completes other assigned duties in a timely manner. The Lead, Barista maintains inventory and product quality, verifies and stores receivables, prepares beverages and food according to established standards, and keeps the department clean, attractive, and stocked. The role trains, schedules, and supervises associates and supports productivity and suggestive selling. The position is located at 3900 East Bristol Street, Elkhart, Indiana 46514. The work takes place in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions. Travel requirements vary by assignment.
Requirements
- High school graduate or equivalent (GED).
- Proficient computer skills, including email and spreadsheets.
- Ability to read, write, comprehend, and interpret documents.
- Accounting and bookkeeping skills.
- Ability to interpret and analyze financials.
- Ability to develop and manage budgets.
- Ability to delegate, direct, and implement.
- Suggestive selling skills and product knowledge.
- Detail oriented.
Responsibilities
- Direct and supervise Coffee Shop associates to provide a high standard of customer service and achieve department sales and profit goals.
- Ensure department associates’ work shifts contribute to the financial best interest of the store.
- Order and maintain inventory to ensure freshness, product quality, and turnover.
- Check and verify receivables for amount, quality, count or weight, and condition; store them in appropriate areas.
- Brew, mix, and blend beverages according to set standards.
- Handle spoiled or damaged products according to established guidelines.
- Train others in department activities and functions, including suggestive selling techniques.
- Manage associate selection, scheduling, and supervision to meet or exceed departmental productivity levels.
- Maintain familiarity with department products, including differences in price, taste, preparation, and use.
- Prepare food items according to procedures.
- Maintain a clean, attractive, and well-stocked department.
- Complete other duties as assigned in a timely manner.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
