Lead Barista

SpartanNash•West Fargo, ND

3d•Onsite

About The Position

The Lead Barista directs and supervises Coffee Shop associates to provide a high standard of customer service and achieve the department’s sales and profit goals. The role ensures that associate work shifts contribute to the store’s financial interests and completes other duties as assigned. The Lead Barista maintains inventory and product quality, prepares beverages and food, trains and supervises associates, and keeps the department clean, attractive, and stocked.

Requirements

High school graduate or equivalent (GED).
Proficiency with computers, including email and spreadsheets.
Ability to read, write, comprehend, and interpret documents.
Accounting and bookkeeping skills.
Ability to interpret and analyze financials.
Ability to develop and manage budgets.
Ability to delegate, direct, and implement.
Suggestive selling skills and product knowledge.
Detail oriented.

Responsibilities

Order products and maintain inventory control to ensure freshness, product quality, and turnover.
Check and verify receivables for amount, quality, count or weight, and condition; store products in appropriate areas.
Brew, mix, and blend beverages according to established standards.
Handle spoiled or damaged products according to established guidelines.
Train associates to perform department activities and functions, including suggestive selling techniques.
Manage associate selection, scheduling, and supervision to meet or exceed departmental productivity levels.
Maintain familiarity with department products, including differences in price, taste, preparation, and use.
Prepare food items according to procedures.
Maintain a clean, attractive, and well-stocked department.
Direct and supervise Coffee Shop associates to provide high-quality customer service and achieve sales and profit goals.
Complete additional responsibilities as assigned.