Lead Barista

SpartanNash • West Fargo, ND

5d

About The Position

The Lead Barista directs and supervises Coffee Shop associates to provide a high standard of customer service and achieve established department sales and profit goals. The role also ensures associates’ work shifts contribute to the store’s financial interests and completes other duties as assigned.

Requirements

• High school graduate or equivalent (GED).
• Proficient computer skills, including email and spreadsheets.
• Ability to read, write, comprehend, and interpret documents.
• Accounting or bookkeeping skills.
• Ability to interpret and analyze financials.
• Ability to develop and manage budgets.
• Ability to delegate, direct, and implement.
• Suggestive-selling skills and product knowledge.
• Detail oriented.

Responsibilities

• Order and maintain inventory to ensure freshness, product quality, and turnover.
• Check and verify receivables for amount, quality, count or weight, and condition, and store them in appropriate areas.
• Brew, mix, and blend beverages according to established standards.
• Handle spoiled or damaged products according to established guidelines.
• Train associates on department activities and functions, including suggestive selling techniques.
• Manage the selection, scheduling, and supervision of associates to meet or exceed departmental productivity levels.
• Maintain familiarity with department products, including their prices, tastes, preparation, and uses.
• Prepare food items according to procedures.
• Maintain a clean, attractive, and well-stocked department.
• Complete additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED