Barista - Temporary

Barnes & Noble•Palm Desert, CA

21d

About The Position

As a Barista at a Barnes & Noble bookstore, you are part of the café team and help create a welcoming experience for customers. You greet customers, answer questions, recommend beverages and café items, operate registers, and help keep the café attractive, clean, and running efficiently. You also unpack and stock deliveries, maintain the bake case and dining area, and support the bookfloor team when needed. You will learn and perform café operations, including preparing food and drinks accurately, using registers and other technology, merchandising café products and retail fixtures, following FIFO and product-dating practices, and completing daily and weekly cleaning tasks. You will follow café safety, hygiene, and sanitation procedures, as well as loss prevention and de-escalation practices. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. You may work at other stores when able and as needed to support the wider Cluster. As you gain experience, you will build knowledge of the café’s beverage, bakery, savory, gifting, and retail offerings; support promotions and sales objectives; and recommend food and beverage customizations. The role is expected to develop toward the next career step, Senior Barista, as you master the skills required. You must comply with company policies and procedures. The position is temporary. Starting pay is $20.00 per hour, with the actual rate depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location. The posting describes employee discounts, EAP, and sick pay for schedules under 20 hours per week; additional paid time off, leave, holidays, transit, and 401(k) with company match for schedules of 20–29.99 hours; and comprehensive health benefits and other benefits for schedules of 30 hours or more.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and energetically, completing assigned tasks reliably.
Be supportive and considerate of colleagues and helpful to customers.
Show willingness and aptitude to learn new skills and acquire knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and apply merchandising and visual merchandising skills.
Learn and demonstrate operational competencies for a Barnes & Noble barista.
Perform work involving prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Operate registers quickly, reliably, and professionally.
Maintain attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Unpack deliveries and accurately stock products.
Prepare food and drinks accurately using product information and recipe guides as needed.
Perform daily and weekly café cleaning tasks and maintain cleanliness, safety, hygiene, and sanitation standards.
Follow FIFO practices and date products consistently and correctly.
Support café promotions, key sales objectives, and café retail options by sharing product knowledge with customers and colleagues.
Recommend food and beverage customizations to customers.
Support the bookfloor team when needed.
Follow loss prevention procedures, recognize theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Support other stores when able and needed to assist the wider Cluster.
Comply with company policies and procedures.