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Bilingual Teller Retail Banker

Woodforest National Bank•Norwalk, OH
•Onsite
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About The Position

Woodforest National Bank is a nationally recognized, award-winning, and privately owned bank, with its Employee Stock Ownership Plan being the largest shareholder. The bank focuses on building relationships, serving communities, and understanding customer financial needs, actively volunteering with local charities. Joining Woodforest means becoming part of one of the largest employee-owned banks in the country. Retail Bankers are crucial for customer interaction, receiving training to enhance customer experience by offering suitable products and services. The role offers advancement opportunities and a robust career in banking.

Requirements

  • 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
  • Must be positive and engaging.
  • Must be fluent in English and Spanish.
  • High School Diploma or equivalent required.

Nice To Haves

  • Previous instore banking experience is preferred, but not required.

Responsibilities

  • Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
  • Processing transactions, opening accounts, and performing account maintenance.
  • Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Benefits

  • Employee Stock Ownership Plan is the largest shareholder.
  • Advancement opportunities and a robust career in banking at Woodforest.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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