Universal Banker

BCB COMMUNITY BANK • Lyndhurst, NJ

13h • $20 - $23

About The Position

The Universal Banker provides a top-notch customer experience while supporting clients’ financial goals through thoughtful interactions, banking solutions, and accurate processing of customer transactions within established guidelines. The role assists clients in person and by telephone, opens personal and business accounts, initiates wire transfers, and refers clients to business partners for additional products and services. The position also supports branch operations through cash drawer maintenance, ATM and cash vault assistance, and completion of required logs and compliance activities.

The work takes place in a lobby or professional office environment with moderate sound. The employee must have manual dexterity, be able to lift up to 30 pounds, and be able to travel to branches, off-site training, and/or meetings as needed. The schedule is flexible to serve clients during banking hours.

Requirements

• High school diploma or GED.
• Banking experience.
• Manual dexterity and ability to lift up to 30 pounds.
• Ability to travel to branches, off-site training, and/or meetings as needed.

Responsibilities

• Accurately assist clients with banking transactions and maintain a cash drawer.
• Answer clients’ banking questions in person and over the telephone, and escalate issues as needed.
• Open new business and personal accounts and initiate wire transfers.
• Provide clients with services and products that support their financial goals, and refer them to business partners.
• Assist with ATM maintenance and the cash vault.
• Complete all required logs and compliance activities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED