Universal Banker

Sunflower Bank NA•Santa Fe, NM
•Onsite

About The Position

Sunflower Bank, N.A. is hiring a Universal Banker for its Santa Fe Cordova branch. This role combines teller, personal banker, and customer-service responsibilities. The Universal Banker provides retail banking products and services, processes customer transactions and requests, and develops business opportunities with current and prospective customers. The position emphasizes exceptional customer service, attention to detail, and computer skills. Banking experience is a plus but is not required; training is provided. Pay depends on knowledge, skills, abilities, experience, and location.

Requirements

  • Customer service experience is required.
  • Cash-handling experience is required.
  • High school diploma or equivalent is preferred; an equivalent combination of education and experience may meet the qualifications.
  • Good computer skills.
  • Attention to detail and dedication to providing exceptional customer service.

Nice To Haves

  • Banking experience is a plus but is not required; training will be provided.

Responsibilities

  • Perform full-service banking, primarily focusing on service and sales to new and existing customers within the branch.
  • Perform teller duties, including cash transactions, opening or updating accounts, and providing information about products and services.
  • Address customer needs and maximize the customer experience by phone and during branch visits.
  • Meet or exceed sales and referral goals and individual and branch targets.
  • Inform customers about promotions, contests, and new account options.

Benefits

  • 401(k) plan with 6% match
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life insurance
  • Tuition reimbursement
  • Fitness reimbursement
  • Paid time off
  • Volunteer leave
  • Paid holidays
  • Incentive pay
  • Associate perks and incentives
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