Universal Banker

BCB COMMUNITY BANK•Rutherford, NJ
•$20 - $23

About The Position

The Universal Banker provides a top-notch customer experience while supporting clients’ financial goals through thoughtful interactions, banking solutions, and accurate processing of customer transactions within established guidelines. The role assists clients in person and by telephone, opens personal and business accounts, initiates wire transfers, and refers clients to business partners when appropriate.

Requirements

  • High school diploma or GED.
  • Banking experience.
  • Manual dexterity and ability to lift up to 30 pounds.
  • Ability to travel to branches, off-site training, and/or meetings as needed.
  • Flexible availability to serve clients during banking hours.

Responsibilities

  • Accurately assist clients with banking transactions and maintain a cash drawer.
  • Answer clients’ banking questions in person and by telephone, escalating issues as needed.
  • Open new business and personal accounts and initiate wire transfers.
  • Provide services and products that support clients’ financial goals and refer clients to business partners.
  • Assist with ATM maintenance and the cash vault.
  • Complete required logs and compliance activities.
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