Loan Processor Jobs

About The Position

Requirements

• High school diploma or equivalent.
• One year of experience in a related field.
• Strong computer aptitude and typing skills.
• Ability to work dependently and/or independently, work under pressure, meet deadlines, and adjust work schedules as needed.
• Ability to organize and handle multiple responsibilities while delivering quality external and/or internal customer service.
• Strong interpersonal skills for effective communication with external and/or internal customers.
• Knowledge of, or ability to learn, regulatory requirements pertinent to the job duties.
• Knowledge of banking terminology and procedures.
• Ability to use a variety of application software, learn computer programs, and comprehend program output.
• Follow Federal Privacy Standards and BankWest requirements for electronic communication and Social Engineering standards.

Responsibilities

• Verify the accuracy of information entered and activate newly funded loans on the BankWest mainframe system.
• Ensure data entry accuracy and compliance with regulatory and system requirements.
• Complete loan maintenance requests for existing loan customers in accordance with daily deadlines.
• Review the correctness of others’ work and identify differences between similar items.
• Respond to inquiries and requests for assistance regarding mainframe input requirements, payment processing, and operational and regulatory matters.
• Assist with research and troubleshooting; develop solutions for unique loan or maintenance requests and understand how the mainframe systems operate.
• Support contact and collection of third-party provider insurance documents for loans made with CL, A&H, GAP, and Warranty.
• Contact branch personnel for missing documentation as needed.
• Assist with payment processing for various loan types.
• Back up the dual control reconciler for BankWest escrow accounts by performing duties related to processing customer funds held in escrow for taxes and insurance.
• May work with the Loan Servicing Manager to maintain Lereta reporting and provide information for the Real Estate Exception Report.
• Work with departmental counterparts to plan and implement assigned projects and products.
• Participate in committees and project teams as deemed appropriate by management.
• Attend and actively participate in training offered.
• Adhere to applicable BankWest policies and procedures.
• Participate in community involvement, which is strongly encouraged.
• Perform other duties as assigned.
• Contribute directly or indirectly to increasing BankWest’s presence in its markets as appropriate.