Mortgage Loan Processor
About The Position
Responsible for processing mortgage loan purchases and refinances. The role receives mortgage loan applications, assembles supporting documentation, coordinates information with vendors, and processes loans in compliance with Credit Union, FNMA/FHLMC, government loan, and secondary market policies and procedures. It ensures approvals meet established lending guidelines. The processor handles a pipeline of 25 or more loans and reviews documentation for quality and accuracy. The position has no supervisory responsibilities and may be assigned other tasks by appropriate line supervision. The position is located at the Administrative Campus in North Augusta, South Carolina, and has a day shift. Varied hours and days, including occasional overtime, may be required as business dictates. Employment offers are contingent on successful completion of pre-employment background screening, including criminal records, credit reports, and drug tests. Applicants must complete all required sections of the application; incomplete submissions will not be reviewed.
Requirements
- Associate degree, two years of related mortgage experience, or an equivalent combination of education and experience.
- Firm understanding of all aspects of mortgage lending.
- Excellent oral and written communication skills for communicating with diverse groups and individuals.
- Excellent computer skills and demonstrated ability to use loan processing software.
- Initiative and ability to build relationships of trust with customers, investors, loan originators, underwriters, and other Bank personnel.
- Excellent organizational and data-gathering skills.
- Excellent telephone skills and etiquette.
- Ability to work varied hours and days, including occasional overtime as business dictates.
- Knowledge of Microsoft Office software, including Windows, Word, Excel, Outlook Email/Calendar, and Internet Explorer.
- Ability to meet the stated physical demands, including sitting, standing, walking, using hands and arms, and occasionally lifting or moving items weighing up to 25 pounds.
- Ability to listen to, interpret, and communicate information in person, by phone, and via computer.
- Vision abilities including close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
- Successful completion of required pre-employment background screening, including criminal records, credit reports, and drug tests.
Nice To Haves
- Four years of related mortgage experience preferred.
- Experience with Encompass, Mortgage Servicer, and/or Episys Quest system preferred.
Responsibilities
- Sell and cross-sell Credit Union services to current and prospective members using a member-benefit-based approach.
- Comply with Credit Union policies, including Bank Secrecy Act, Patriot Act, and OFAC requirements.
- Review prequalification evaluations of loan applicants.
- Coordinate requests for and receipt of supporting documentation and verifications for mortgage loans.
- Prepare processing documents and maintain loan records in the Mortgage Origination System.
- Contact members, real estate agents, credit bureaus, other lenders, and employers to obtain information and verify details needed for loan processing.
- Meet with members as needed to obtain additional information.
- Monitor loan documentation expiration dates.
- Ensure loans close on time and meet rate-lock, contract, and other deadlines.
- Assist with scheduling closings with attorneys and coordinate with members, insurance companies, and real estate agents.
- Prepare and submit loan packages for underwriting, Loan Officer approval, or higher-level approval when necessary.
- Anticipate issues that could affect loan approval and provide proactive solutions.
- Satisfy underwriting conditions before closing.
- Ensure loans meet Credit Union, FNMA/FHLMC, government loan, and secondary market guidelines and pass audit and compliance checks.
- Process SRP mortgage products, including fixed-rate conventional, home equity, fixed-rate home equity, ARM, manufactured homes with or without land, and lot/land loans.
- Process conventional, FHA, VA, and USDA loans.
- Manage a pipeline of 25 or more loans.
- Review and analyze documentation for quality and accuracy in support of loan approvals.
- Perform other tasks as assigned by appropriate line supervision.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
