Mortgage Loan Processor
About The Position
New Hampshire Housing seeks a Mortgage Loan Processor to manage mortgage loans from disclosure through underwriting preparation. The role partners with participating lenders and internal stakeholders to keep loans moving efficiently while maintaining compliance with program and regulatory requirements. The work supports programs that make housing more accessible throughout New Hampshire. The position includes ensuring borrowers receive timely and accurate disclosures, preparing loan files for underwriting, managing the loan pipeline, serving as a primary contact for participating originators, and monitoring loan documentation for valid Changes of Circumstances that require redisclosure. Initial weeks of employment are conducted in-office to support onboarding and training. After that period, remote work may be available intermittently, as determined by the manager.
Requirements
- Mortgage processing experience.
- Proficiency with Encompass.
- Strong understanding of FHA, USDA, and conventional lending guidelines.
- Knowledge of lending regulations, including TRID, HVCC, ECOA, and RESPA.
- Strong organization and pipeline management skills.
- At least three years of relevant work experience or an equivalent combination of education and experience.
Responsibilities
- Ensure borrowers receive timely and accurate disclosures while maintaining compliance with NH Housing programs and regulatory requirements.
- Prepare loan files for underwriting, ensuring compliance with New Hampshire Housing and agency/insurer guidelines.
- Manage the loan pipeline in partnership with lenders and internal teams to help borrowers close on time.
- Serve as the main point of contact for participating originators; monitor emails and phone calls and respond to program- and system-related questions in a timely, professional manner.
- Continually monitor loan files and documentation to identify and complete valid Changes of Circumstances requiring redisclosure within regulatory timeframes to avoid cures.
Benefits
- A 37-hour work week.
- Flexible work schedules and opportunities for hybrid work.
- Two retirement plans with employer contributions to both.
- Multiple health insurance options.
- Employer-paid dental, disability, and life insurance.
- Vision coverage.
- Generous and flexible paid time off.
- Paid parental leave.
- Undergraduate and graduate tuition reimbursement.
- Student loan repayment assistance.
- Paid volunteer time.
- Fitness rewards and reimbursement programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
