MORTGAGE LOAN PROCESSOR

Whitaker Bank Corp of Kentucky•Lexington, KY

About The Position

The Mortgage Loan Processor assists Mortgage Loan Originators and the Loan Administrative Assistant with gathering, organizing, and reviewing documents and reports for mortgage loan and home equity line of credit applications, ensuring they meet Whitaker Bank loan policies and product guidelines. The role also helps prepare approved loan requests for closing and requires knowledge of mortgage, secondary-market, and home equity line of credit processing, closing, and funding. The position ensures compliance with Bank policies and procedures and applicable state and federal banking regulations. It is an individual-contributor role, though the processor provides leadership, training, and support to less experienced loan department personnel and may perform duties in the Department Supervisor’s absence.

Requirements

Associate’s degree or equivalent from a two-year college or technical school; or one year of related experience and/or training; or an equivalent combination of education and experience.
Work-related experience should include credit review or loan processing.
Business- or financial-industry-related education or training, including in-house training, formal education, or relevant financial-industry curriculum.
Intermediate work experience, knowledge, and training in loan servicing activities and terminology.
Intermediate knowledge of state and federal banking compliance regulations and Bank lending policies.
Intermediate knowledge of title policies and loan regulations such as TRID and HMDA, as well as Bank policies concerning loans to directors.
Intermediate personal computer skills, including word processing, spreadsheets, specialty software, and Encompass mortgage loan origination software.
Intermediate typing skills sufficient to meet production needs.
Intermediate mathematics skills, including calculating interest, commissions, proportions, and percentages; balancing accounts; performing arithmetic with whole numbers, fractions, and decimals; identifying routine mathematical errors; and computing rates, ratios, and percentages.
Basic supervisory skills to handle appropriate staff in the Department Supervisor’s absence.
Effective oral, written, and interpersonal communication skills; ability to follow instructions, interpret documents, understand procedures, write reports and correspondence, and communicate clearly with customers and employees.
Ability to address difficult problems involving multiple facets and variables in non-standardized situations.
Effective organizational and time-management skills.
Ability to work with minimal supervision.
Current Kentucky driver’s license and a vehicle with appropriate insurance coverage if driving is required for assigned duties.

Responsibilities

Accept assigned mortgage loan and home equity line of credit applications and related files in Encompass.
Order and review appraisals, flood certifications, title searches, title insurance, homeowner’s insurance, and employment verifications.
Review loan files to confirm income documentation is present in accordance with Bank underwriting guidelines, and determine whether additional documentation is needed.
Export secondary-market loan files to investor websites and work with investor processors and underwriters to provide due diligence items needed for clear to close.
Obtain loan approval information from the lender and verify approval under the appropriate Whitaker Bank lending authority chart.
Run HPML tests on applicable loans and verify HMDA data for reporting.
Complete compliance reviews to ensure loan-file documentation is complete.
Coordinate closings with Bank-approved or customer-requested attorneys.
Prepare final document packages and funding for portfolio loans and HELOCs, and send them to the attorney or MLO for closing.
Use computer systems to process loan activity, determine balances, and resolve problems within delegated authority.
Type routine letters, reports, and forms; complete assigned online compliance training.
Conduct oneself professionally and ethically, treat people respectfully, uphold organizational values, and represent the Bank appropriately at work and in public.
Follow Bank policies and procedures, complete administrative tasks correctly and on time, support Bank goals and values, and comply with EEO and diversity policies.
Perform work safely, report potentially unsafe conditions, and comply with applicable occupational safety and health standards.
Perform other position-specific duties and functions as assigned.
Provide leadership, training, and support to less experienced loan department personnel, and perform duties in the Department Supervisor’s absence.