Loan Processor 1 - Mortgage Administration

First National Bank Of Pennsylvania•Berwyn, PA

About The Position

The Loan Processor is primarily responsible for gathering, organizing, and processing residential mortgage loan documentation and establishing and maintaining loan documentation files. The incumbent supports loan officers and staff, finalizes loan application packages, and performs administrative support duties while providing high-quality customer service. The role processes residential mortgage applications by gathering required documentation, entering data into the loan origination system (LOS), reviewing loan materials, ordering verifications and insurance commitments, and indexing documents in the imaging system. The Loan Processor coordinates with loan officers, borrowers, settlement agents, insurance providers, underwriters, vendors, and operations partners to facilitate transactions and clear underwriting conditions. The position documents communications and milestones, maintains accurate loan histories, troubleshoots potential approval issues, escalates issues as needed, and maintains knowledge of loan programs, compliance, and regulatory requirements. Other related duties and projects may be assigned.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent organizational, analytical, and interpersonal skills.
Excellent written and verbal communication skills.
Detail-oriented.
Ability to use general office equipment.
Ability to use a personal computer and job-related software.
Basic-level proficiency in MS Word, MS Excel, and MS PowerPoint.
Knowledge of compliance issues, the secondary market, and job-related policies and procedures.
Licensure or certifications are not required (listed as N/A).
Must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Responsibilities

Gather required documentation for residential mortgage applications from Mortgage Loan Officers and borrowers.
Enter data into the Loan Origination System and ensure required documentation and accurate data entry are completed for underwriting.
Collect and review sales contracts, credit reports, IRS returns, construction plans and specifications, appraisals, title commitments, flood certificates, and other relevant documents according to established procedures.
Index received documentation in the imaging system.
Order and review verifications, re-verifications, and insurance commitments as required.
Support loan officers by facilitating information exchange needed to complete loan transactions.
Communicate with borrowers, settlement agents, insurance providers, underwriters, vendors, and other resources to complete loan files and transactions.
Coordinate with underwriters to identify and facilitate clearance of conditions.
Document communications and loan milestones in the loan origination system to support management and audit reviews.
Maintain clear, accurate loan histories that demonstrate transaction activity.
Escalate issues to appropriate sources for resolution.
Perform initial reviews of loan and third-party documentation to identify potential issues that could jeopardize approval, and index relevant documents.
Build partnerships with loan officers and operations partners to facilitate mortgage loan origination.
Act as a liaison for the field within operations and externally with vendors and borrowers, serving as a company contact to support timely transaction completion.
Maintain understanding of compliance and regulatory risks relevant to mortgage processing and knowledge of loan programs and requirements.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring encountered risks as required by F.N.B. Corporation's risk management program.
Comply with regulatory laws and company procedures.
Perform other related duties and projects as assigned.