Mortgage Loan Processor
About The Position
Responsible for processing mortgage loan purchases and refinances. The Mortgage Loan Processor receives applications, assembles supporting documentation, coordinates information with vendors, and processes loans in compliance with Credit Union, FNMA/FHLMC, government loan, and secondary-market policies and procedures. The role ensures that approvals fall within established lending guidelines. The position includes selling and cross-selling Credit Union services using a member-benefit-based approach, reviewing applicant prequalification evaluations, gathering and verifying required information, preparing processing documents, maintaining loan records in the Mortgage Origination System, and coordinating loan submissions and closings. The processor manages a pipeline of 25 or more loans and handles multiple mortgage products and loan types. There are no supervisory responsibilities. The role is based at the Administrative Campus in North Augusta, South Carolina, and is a day-shift position. Work may involve varied hours and days, including occasional overtime as business dictates. Pre-employment criminal background, credit, and drug screenings are required; offers are contingent on successful completion. Applicants must complete all required application sections.
Requirements
- Associate degree, two years of related mortgage experience, or an equivalent combination of education and experience.
- Firm understanding of all aspects of mortgage lending.
- Excellent oral and written communication skills, including the ability to communicate effectively with diverse groups and individuals.
- Excellent computer skills and demonstrated ability to use loan-processing software.
- Initiative and ability to build relationships of trust with customers, investors, loan originators, underwriters, and other Bank personnel.
- Excellent organizational and data-gathering skills.
- Excellent telephone skills and etiquette.
- Ability to work varied hours and days, including occasional overtime as business dictates.
- Knowledge of Microsoft Office software, including Windows, Word, Excel, Outlook Email/Calendar, and Internet Explorer.
- Ability to meet the stated physical demands, including sitting, standing, walking, reaching, and lifting or moving items up to 25 pounds occasionally.
- Ability to meet the stated vision and communication requirements, including listening to, interpreting, and communicating information in person, by phone, and via computer.
Nice To Haves
- Four years of related mortgage experience preferred.
- Experience with Encompass, Mortgage Servicer, and/or Episys Quest system.
Responsibilities
- Sell and cross-sell Credit Union services to current and potential members using a member-benefit-based approach.
- Comply with Credit Union policies, including Bank Secrecy Act, Patriot Act, and OFAC requirements.
- Review prequalification evaluations of loan applicants.
- Coordinate requests for and receipt of required supporting documentation and verifications for mortgage loans.
- Prepare processing documents and maintain loan records in the Mortgage Origination System.
- Contact members, real estate agents, credit bureaus, other lenders, and employers to obtain information and verify information needed for processing.
- Meet with members as needed to obtain additional information.
- Monitor loan documentation for expiration dates.
- Ensure loans close on time and meet rate-lock, contract, and other deadlines.
- Assist with scheduling closings with attorneys and coordinate with members, insurance companies, and real estate agents.
- Prepare and submit loan packages for underwriting, Loan Officer approval, or higher-level approval when necessary.
- Anticipate issues that could affect loan approval and provide proactive solutions.
- Satisfy underwriting conditions before closing.
- Ensure loans meet Credit Union, FNMA/FHLMC, government loan, and secondary-market guidelines and pass audit and compliance checks.
- Process SRP mortgage products, including fixed-rate conventional, home equity, fixed-rate home equity, ARM, manufactured-home loans with or without land, and lot/land loans.
- Process conventional, FHA, VA, and USDA loans.
- Manage a pipeline of 25 or more loans.
- Review and analyze documentation for quality and accuracy in support of loan approvals.
- Perform other tasks as assigned by appropriate line supervision.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
