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Business Banking Specialist (Small Business Specialist/Outside Business Development)

First Citizens Bankβ€’Winter Park, FL
β€’Onsite

About The Position

At First Citizens Bank, the Business Banking Specialist is responsible for acquiring and developing commercial and business banking relationships. This role involves delivering a full range of business deposits and related services, such as Treasury Management and Merchant Services products. The position primarily engages in outbound calling activities to generate new business opportunities and may occasionally partner with a business or commercial banker to provide expertise around business deposits and related services.

Requirements

  • Bachelor's Degree and 4 years of experience in Commercial or business financial services sales and business development OR High School Diploma or GED and 8 years of experience in Commercial or business financial services sales and business development
  • Must possess a valid driver's license.
  • Application of a structured sales process
  • Providing financial guidance and expertise
  • Knowledge of business deposit and cash management solutions
  • Business development
  • Networking and building centers of influence

Responsibilities

  • Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned.
  • Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending.
  • Engage with customers, prospects and referral sources through proactive outreach.
  • When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank.
  • Engage in sales practices that are aligned to create value for both the customer and the bank.
  • Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions.
  • Foster collaborative partnerships that deliver value for customers, prospects and colleagues.
  • Initiate conversation to uncover sales or referral opportunities.
  • Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs.
  • Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.
  • Complete required training by established deadlines.
  • Perform general office management duties as assigned to ensure operational efficiency.
  • Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function.
  • The results may include an accountability for individual contribution as well as team performance.

Benefits

  • Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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