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Customer Experience Banker Non NMLS; Corinth, MS (Highway 72)

Huntington National Bank•Corinth, MS
•Onsite
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About The Position

As a Customer Experience Banker Non NMLS, you are a Financial Concierge for walk-in customers. You help retain and grow consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit and other banking products and services. You also process customer transactions accurately and efficiently, balance daily, and provide exemplary customer service. The branch banking team offers a welcoming and inclusive environment where colleagues can help customers achieve their financial goals and share ideas that impact customers, the bank, and the community.

Requirements

  • High school diploma or GED and at least one year of customer service experience or military service in an administration, contracting, civil affairs, or similar role; alternatively, a bachelor's degree.
  • Currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for immigration benefits.

Nice To Haves

  • At least one year of customer service experience in banking, financial services, or goal-driven retail sales.
  • Cash-handling skills.
  • Comfort with technology such as mobile services and online banking services.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Understand consumer deposit products and educate customers about them.
  • Identify opportunities to grow customer relationships through a disciplined sales process, new-customer follow-up, outbound calling, and referrals from customers and partners.
  • Educate customers and refer them to other areas of the bank to deepen relationships and build partnerships.
  • Follow operational, security, risk, and regulatory policies and procedures.
  • Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation.
  • Process customer transactions accurately and efficiently and balance daily.
  • Perform other duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

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