Associate Banker II - Springfield (30 hour)

TD • Springfield, NJ

1d • $24 - $31 • Onsite

About The Position

The Associate Banker II brings TD’s human, relationship-driven banking experience to life by serving as a trusted partner to clients. The role delivers everyday banking and supports consumer product needs while building meaningful relationships through accurate, confident, and clear interactions. It helps clients understand their options and work toward their financial goals while adhering to TD’s risk and regulatory standards.

The role combines transactional excellence with needs-based engagement, basic consumer account opening and maintenance, and proactive conversations that identify client needs and connect clients with appropriate partners. It may serve as the first point of contact and hospitality ambassador at a financial center, guiding client flow and providing a high-touch experience. The position performs a broad range of transactions and multi-step activities within established financial limits, addresses routine issues, and escalates non-standard matters as appropriate.

The role is based in Springfield, New Jersey, and is listed for 30 hours. Scheduled work may include evenings, weekends, and holidays. TD provides training and onboarding, development conversations, access to an online learning platform and mentoring programs, and a competitive benefits plan.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated effective problem-solving skills and sound judgment.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serving as the first point of contact for inquiries, issue resolution, and referrals to appropriate partners.
• Provide a consistent, relationship-driven client experience aligned with TD’s service strategy and build trust through personalized, client-first interactions.
• Deliver accurate and efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
• Proactively identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and connect them with specialists or other appropriate partners.
• Conduct inbound and outbound acquisition and relationship-deepening efforts, including proactive outreach and scheduling appointments for consumer account needs.
• Balance client needs with sound judgment, policy adherence, and risk awareness to support compliant outcomes.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and other regulatory requirements.
• Identify discrepancies, material changes, or risk indicators and escalate them in accordance with policy and procedure.
• Address routine client requests and problems using standard procedures, escalating non-standard issues as needed.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, share insights and best practices, and participate in performance and development activities.
• Act in accordance with TD’s code of conduct and ethical standards and safeguard clients, colleagues, and the Bank.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, and mentoring programs.
• Reward and recognition.
• Base salary and variable compensation or incentive awards, potentially including cash and/or equity incentive awards, subject to plan eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED