Associate Banker II - Ewing (30 hour)

TD • Ewing, NJ

1d • $22 - $28 • Onsite

About The Position

The Associate Banker II brings TD’s human, relationship-driven banking experience to life by serving as a trusted partner to clients. The role delivers everyday banking and supports consumer product needs through accurate, confident, and clear service, helping clients feel informed and supported as they work toward financial goals while adhering to risk and regulatory standards.

The position combines transactional service with needs-based client engagement. It supports everyday banking and basic consumer account opening and maintenance, manages client flow as a hospitality ambassador, and identifies client needs and opportunities. The Associate Banker II uses knowledge of banking products, tools, and resources to recommend solutions, make referrals, and support client relationships. The role handles a broad range of transactions and multi-step activities within established financial limits, resolves routine issues, and escalates non-standard concerns.

This is a 30-hour position based in Ewing, New Jersey. The posted pay range is $22.00–$27.75 USD per hour. The role includes required training and onboarding, regular development conversations, access to an online learning platform and mentoring programs, and eligibility for TD’s Total Rewards package.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work scheduled operating hours, including evenings, weekends, and holidays.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to communicate concisely, clearly, and consistently.
• Demonstrated problem-solving skills.
• Ability to schedule and prioritize work.
• Ability to work independently and meet deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serving as the first point of contact for inquiries, issue resolution, and referrals.
• Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
• Build trust through personalized, client-first interactions and strengthen ongoing client relationships.
• Educate clients about banking products, services, and digital capabilities, and connect them with specialists when appropriate.
• Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Perform accurate and efficient everyday banking transactions, basic consumer account opening and maintenance, and multi-step activities within established financial limits.
• Identify client needs and opportunities, recommend appropriate solutions, and make referrals to partners and specialists.
• Use sound judgment, policy adherence, and risk awareness to support compliant outcomes.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and other regulatory requirements.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and continuously strengthen risk and compliance knowledge.
• Participate as a team member, share insights and best practices, and contribute to a positive work environment.
• Take accountability for performance and development, collaborate with colleagues, and embrace different perspectives.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development.
• Reward and recognition.
• Base salary and variable compensation or incentive awards, potentially including cash and/or equity incentive awards through an incentive plan.
• Access to an online learning platform and mentoring programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED