Associate Banker II - Wildwood (20 hour)

TD Bank • Wildwood, NJ

2d • Onsite

About The Position

The Associate Banker II delivers a human, relationship-driven banking experience by supporting clients with everyday banking transactions and basic consumer account opening and maintenance. The role combines transactional accuracy with needs-based conversations, helping clients understand their options, identify appropriate products and services, and connect with specialists or other partners. It may serve as the first point of contact and hospitality ambassador at a financial center, guiding in-person and phone traffic while providing responsive, personalized service.

The role uses broad knowledge of banking products, services, and digital capabilities to make appropriate recommendations and referrals. It performs a broad range of client transactions and multi-step activities within established financial limits, resolves routine issues using standard procedures, and escalates non-standard matters. The Associate Banker II is expected to follow company policies, AML laws, regulatory requirements, authentication and documentation standards, and TD’s ethical standards while protecting clients and the Bank.

This is a 20-hour position in Wildwood, New Jersey. The stated pay range is $22.00–$27.75 per hour. Scheduled work may include evenings, weekends, and holidays. TD provides job-related training and onboarding and describes career development, mentoring, and a total rewards package that includes base salary and variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, and reward and recognition.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serve as a first point of contact for inquiries, issue resolution, and referrals, and guide clients to appropriate partners.
• Deliver accurate and efficient everyday banking transactions and support basic consumer account opening and maintenance within established financial limits.
• Create personalized, relationship-driven client interactions that build trust and strengthen ongoing relationships.
• Proactively identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and recommend or refer clients to appropriate specialists and partners.
• Conduct inbound and outbound client outreach, including scheduling appointments for account needs and relationship-deepening opportunities.
• Use sound judgment, follow policies and procedures, and maintain risk awareness to ensure compliant client outcomes.
• Verify client identification, maintain data integrity, and follow authentication and documentation standards in accordance with AML laws and regulatory requirements.
• Identify potential discrepancies, material changes, or risk indicators and escalate them appropriately.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
• Participate in performance and development activities and model curiosity, respect for different perspectives, and accountability for outcomes.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation and incentive awards, potentially including cash and/or equity incentive awards
• Training and onboarding
• Online learning platform and mentoring programs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED