Associate Banker II- Clark (30 hour)

TD•Clark, NJ

1d•$24 - $31•Onsite

About The Position

The Associate Banker II brings TD’s human, relationship-driven banking experience to life by serving as a trusted partner to clients. The role delivers everyday banking and supports consumer product needs by building meaningful relationships with accuracy, confidence, and clarity, helping clients feel informed and supported while adhering to TD’s risk and regulatory standards. The position combines accurate transactional service with needs-based client engagement. It may serve as the financial center’s first point of contact and hospitality ambassador, managing client flow and helping clients understand available options. The Associate Banker II uses knowledge of banking products, services, tools, and resources to identify client needs, recommend solutions, and connect clients with appropriate partners. The role performs a broad range of transactions within established financial limits, handles routine issues, and escalates non-standard matters when appropriate. The position is 30 hours per week in Clark, New Jersey. The stated pay range is $23.75–$31.00 USD per hour. The role requires work during operating hours, including evenings, weekends, and holidays as scheduled.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to communicate concisely, clearly, and consistently.
Demonstrated problem-solving skills and sound judgment in decision-making.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.

Responsibilities

Manage client flow in person and by phone, serving as a first point of contact for inquiries, issue resolution, and referrals.
Deliver a consistent, relationship-driven client experience as a hospitality ambassador for the financial center.
Create personalized interactions that build trust and strengthen client relationships.
Educate clients about banking products, services, and digital capabilities, and connect them to specialists as needed.
Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
Complete accurate, efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
Identify client needs and opportunities, recommend appropriate solutions, and refer clients to partners or specialists.
Perform multi-step client activities and resolve routine requests; escalate non-standard issues and risk indicators appropriately.
Follow operational guidelines, AML laws, regulatory requirements, identification verification, authentication, and documentation standards.
Maintain client data integrity and identify discrepancies, material changes, or risk indicators for escalation.
Complete required training and strengthen risk and compliance knowledge.
Contribute to team performance, share insights and best practices, and participate in performance and development activities.
Work collaboratively, embrace different perspectives, and uphold TD’s code of conduct and ethical standards.