Associate Banker II - English Creek (30 hour)

TD • Egg Harbor Township, NJ

23h • $22 - $28 • Onsite

About The Position

The Associate Banker II brings TD’s human, relationship-driven banking experience to life by serving as a trusted partner to clients. The role delivers everyday banking and supports consumer product needs through accurate, confident, and clear interactions that help clients feel informed and empowered to achieve their financial goals, while adhering to TD’s risk and regulatory standards.

This position combines transactional excellence with needs-based client engagement. It provides everyday banking and basic consumer account opening and maintenance, helps manage client flow as a hospitality ambassador for the financial center, identifies client needs and opportunities, and connects clients with appropriate partners. The role handles a broad range of transactions and multi-step activities within established financial limits, resolves routine issues, and escalates non-standard matters as needed.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
• Ability to work scheduled operating hours, including evenings, weekends, and holidays.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary License.

Responsibilities

• Manage in-person and phone client flow and serve as the first point of contact for inquiries, issue resolution, and referrals.
• Deliver accurate and efficient everyday banking transactions and support basic consumer account opening and maintenance.
• Create personalized, relationship-driven client interactions that build trust and strengthen ongoing relationships.
• Identify client needs and opportunities through proactive conversations and connect clients with appropriate partners or specialists.
• Educate clients about banking products, services, and digital capabilities to support convenience and financial well-being.
• Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Use knowledge, insights, tools, and resources to evaluate and recommend appropriate client solutions.
• Perform a broad range of client transactions and multi-step activities within established financial limits.
• Address routine client requests and straightforward problems using standard procedures, escalating non-standard issues appropriately.
• Maintain compliance with company guidelines, AML laws, and regulatory requirements, including verifying client identification and maintaining accurate data and documentation.
• Identify discrepancies, material changes, and risk indicators and escalate them according to policy and procedure.
• Complete required training and continually strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, share best practices, and participate in performance and development activities.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring, and access to an online learning platform.
• Variable compensation or incentive awards may be available, generally through participation in an incentive plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED